Editorial Board   Guest Author

Mr. Harvey

Philip J Harvey

President, Venture Insurance Programs

Philip J. Harvey is president of Venture Insurance Programs, a national program administrator for select industries, including hotels, resorts and golf and country clubs. Through Venture, Mr. Harvey created a leading all-lines insurance program for hotels and resorts called SUITELIFE.

Mr. Harvey has more than 35 years of insurance experience in all facets of property and casualty insurance. The hallmark of Venture is an entrepreneurial spirit that identifies market needs and works to develop unique solutions. He values employees and business partners who share this same entrepreneurial approach, and prides himself on being responsive to client issues and industry trends, and he has instilled the same commitment in his staff.

In addition to the SUITELIFE insurance program for hotels and resorts, Mr. Harvey created all-lines insurance programs for the golf, marine, technology, life sciences and banking industries as well as a Professional Liability unit for privately-held, publicly-traded and non-profit organizations.

In 2006, Mr. Harvey formed Inventure, Inc. as a holding company for Venture Insurance Programs; IRISK (an independent risk management firm); and Vertibrands (an insurance marketing communications agency).

In 2007 Mr. Harvey was named to the board of directors of Target Markets Program Administrators Association (TMPAA) following Venture's receipt of TMPAA's Best Practice Designation.

Prior to founding Venture, he started Philip J. Harvey & Co., Inc. in 1977 as a regional general lines insurance brokerage serving large commercial accounts.

Mr. Harvey can be contacted at 800-282-6247 x223 or pharvey@ventureprograms.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.