Editorial Board   Guest Author

Mr. Araya

Andres Araya

Managing Director, Abadia Retuerta LeDomaine, Spain

A consummate hotel executive with 25 years of experience with leading luxury hotels worldwide, Chilean-born Andres Araya took the reins of Spain's exclusive and historic Abadía Retuerta LeDomaine hotel in 2010. During the first two years, he guided the 900-year-old abbey through a sensitive restoration to convert it to a unique hotel, that earned it an award from the European Union for conserving cultural heritage, and committed to making LeDomaine a property that would be on the wish list of every discerning global traveler. He opened the new hotel in March 2012 with the first complete butler service in Spain and in 2015 oversaw the addition of a spa that is among the best in Spain. As part of his F&B strategy to position LeDomaine as a world-class culinary destination, he partnered with one of the world's superstar chefs, Spaniard Andoni Aduriz; within two years, in 2014, the hotel had earned a Michelin Star. Today, LeDomaine is one of Spain's most renowned properties, recognized as the country's #1 hotel in several prestigious magazine and industry rankings, while the Abadía Retuerta wines have been recognized as being among the Top 100 Best in the World by Wine Spectator. Mr. Araya's distinguished career includes serving as managing director of internationally acclaimed, Five Diamond Las Ventanas al Paraiso in Los Cabos, Mexico, and holding executive positions with the Ajman Kempinski Hotel & Resort, United Arab Emirates; Conrad Cairo Hotel & Casino, Cairo, Egypt; St. Regis Aspen, Colorado; Sheraton María Isabel, Mexico City, and The Palace of the Lost City, Sun City, South Africa.

Please visit http://www.ledomaine.es for more information.

Mr. Araya can be contacted at 34983680368 or info@ledomaine.es

Coming up in December 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.