Editorial Board   Guest Author

Mr. Schaap

Jos Schaap

Founder and CEO, StayNTouch

Jos Schaap is an innovator in aligning technology with business to create solutions and opportunities that drive change and improve service. Mr. Schaap founded StayNTouch, a leader in mobile technology and Property Management Systems (PMS) for hotels, in 2013. The company raised a Series A funding in 2016. Since its inception in 2013, StayNTouch has signed close to a hundred high profile properties and is currently deployed in select cities in the U.S and Europe. The company sees continued growth in these regions, and near-term expansion in Asia. Previous to this, Mr. Schaap had a track record of close to 20 years leading MICROS Systems, Inc. as a Senior Vice President in charge of global product development and strategy for the Lodging and eCommerce divisions. During his tenure, MICROS' hospitality products became the global market leader growing the company's revenues from less than $300 million to $1.1 billion. Mr. Schaap was responsible for introducing a number of new products enabling MICROS to enter all hospitality segments from limited to full service hotels. He was also a key adviser to executive staff on strategic planning and direction related to MICROS's overall global product strategy. Mr. Schaap speaks often at hospitality industry events, is a frequent contributor to leading trade journals, and spearheads original research at StayNTouch that is reflected in the company's blog and other public releases. Mr. Schaap has a degree from the University of Phoenix, and a degree in International Management and Business from the hotel school at the Hauge.

Please visit http://www.stayntouch.com for more information.

Mr. Schaap can be contacted at 301-358-1356 or jos@stayntouch.com

Coming up in November 2019...

Architecture & Design: Biophilic Design

The hospitality industry is constantly evolving to meet and exceed guest expectations. As a result, hotels are always on the lookout for new ways to improve the guest experience, and architecture and design is an essential part of this equation. Bold design is often the most effective way to make an exceptional first impression - an impression guests use to distinguish between brands. One design trend that is being embraced worldwide has become known as “Biophilic Design.” Biophilic design is based on the concept of biophilia, which is the theory that human beings have an innate tendency to seek out nature, natural elements, and natural forms. Biophilic design is more than hotels simply adding a surplus of plants; it involves incorporating specific design elements into a hotel in order to imbue it with a sense of wellness and well-being. Some of those elements include exposure to natural lighting; views of nature and rooms with a view; natural architectural patterns; salvaged or reclaimed woods of all types; reclaimed metals; sustainably sourced stone; living green walls and vertical gardens; and direct and indirect exposure to nature. Hotels that have incorporated biophilic design into their properties are reaping the benefits associated with this trend including reduced stress responses, better air quality, lower energy costs, and more positive guest reviews. Biophilic design has also been shown to improve guest moods and to satisfy consumer demand for environmental responsibility. Savvy hotel owners and managers are aware that nature-inspired elements enhance their guests' comfort and well-being, which is why this trend is becoming so prevalent. Biophilic design is just one topic in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.