Editorial Board   Guest Author

Mr. Berger

Dan Berger

Founder & CEO, Social Tables

Dan Berger is the Founder and CEO of Washington, D.C.-based Social Tables — an award-winning software platform that has been used to source, plan, and execute over three million events since 2011.

The Inc. 5000 company is recognized as one of the best places to work in the D.C. area by the Washington Post and SmartCEO, and has won numerous recognitions. These include "Best Industry Innovation" from the International Live Events Association and "One of the Most Innovative Companies in Live Events" by Fast Company.

Mr. Berger has been recognized as an industry and tech leader by publications such as BizBash, Catersource, Washingtonian, MeetingsNet, and Successful Meetings. He has also been named one of the most influential leaders in the meetings industry.

Most recently, he received the honorable Pacesetter Award from the Events Industry Council (EIC). Mr. Berger is a passionate educator and spends his time sharing his experience and knowledge with others. He has spoken at over 150 events and is continually looking for new opportunities to give back to the community.

Prior to Social Tables, Mr. Berger worked in management consulting, ran a large association, worked for a Member of Congress, and built websites for several startups. He has a BA from Hunter College and an MBA from Georgetown.

Please visit http://www.socialtables.com for more information.

Mr. Berger can be contacted at +1 877-973-2863 or dan@socialtables.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.