Editorial Board   Guest Author

Dr. Warech

Michael Warech

Founder & Managing Director, Warech Associates, LLC

Dr. Michael Warech is the Founder & Managing Director of Warech Associates, LLC. He has over 30 years of experience designing, developing, and implementing data-driven human capital solutions that demonstrably impact an organization's bottom line. He has led numerous projects for a variety of Fortune 1000 organizations. He has worked with companies to identify and articulate their talent management, learning, and leadership development strategies and has deep and direct experience designing leadership development solutions, as well as more broad and robust learning and development programming. Michael founded Warech Associates, LLC in 2008, focusing on integrated talent management strategies and leadership development program design. 

Dr. Warech served as a senior consultant for a number of boutique human capital firms located in the New York metropolitan area. He has published book chapters and papers in leading peer review journals and has presented his work in the areas of talent management, leadership development, HR transformation, metrics and analytics, and organizational measurement at global and national conferences including the Academy of Management, the Society for Industrial Organizational Psychology, the Organizational Development Network, the International Quality and Productivity Center, the National Foreign Trade Council, and the HR Forum.

Dr. Warech is sought out for his expert opinions on issues in the workplace and has been quoted in newspapers, magazines, and websites including the Washington Post, The Miami Herald, The Chicago Tribune, The Baltimore-Sun Times, USA Today, Crain's, Workforce Management magazine, HR Executive Magazine, Inc. Magazine, and CBS Marketwatch.

Dr. Warech completed his undergraduate work at Emory University and received his M.S. and Ph.D. in Applied Psychology from Stevens Institute of Technology.

 

Please visit http://www.warechassociates.com for more information.

Dr. Warech can be contacted at 973-998-0885 or mwarech@warechassociates.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.