Editorial Board   Guest Author

Dr. Warech

Michael Warech

Founder & Managing Director, Warech Associates, LLC

Dr. Michael Warech is the Founder & Managing Director of Warech Associates, LLC. He has over 30 years of experience designing, developing, and implementing data-driven human capital solutions that demonstrably impact an organization's bottom line.

Dr. Warech has led numerous projects for a variety of Fortune 1000 organizations. He has worked with companies to identify and articulate their talent management, learning, and leadership development strategies and has deep and direct experience designing leadership development solutions, as well as more broad and robust learning and development programming.

Dr. Warech founded Warech Associates, LLC in 2008, focusing on integrated talent management strategies and leadership development program design. Prior to that he served as a senior consultant for a number of boutique human capital firms located in the New York metropolitan area.

Dr. Warech has published book chapters and papers in leading peer review journals and has presented his work in the areas of talent management, leadership development, HR transformation, metrics and analytics, and organizational measurement at global and national conferences including the Academy of Management, the Society for Industrial Organizational Psychology, the Organizational Development Network, the International Quality and Productivity Center, the National Foreign Trade Council, and the HR Forum.

Dr. Warech is sought out for his expert opinions on issues in the workplace and has been quoted in newspapers, magazines, and websites including the Washington Post, The Miami Herald, The Chicago Tribune, The Baltimore-Sun Times, USA Today, Crain's, Workforce Management magazine, HR Executive Magazine, Inc. Magazine, and CBS Marketwatch.

Dr. Warech completed his undergraduate work at Emory University and received his M.S. and Ph.D. in Applied Psychology from Stevens Institute of Technology.

Please visit http://www.warechassociates.com for more information.

Dr. Warech can be contacted at 973-998-0885 or mwarech@warechassociates.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.