Editorial Board   Guest Author

Ms. Portmann

Toni Portmann

Chief Executive Officer, DHISCO, Inc.

Toni Portmann is CEO and executive chairman of the board of DHISCO Inc., the world's original and leading hospitality distribution company. With extensive experience across software, hardware and technology services and support, Ms. Portmann has spent more than 25 years in executive management. She joined DHISCO at the end of 2014, bringing a wealth of management skills and expertise in mergers and acquisitions, strategic planning, process improvement and innovative sales solutions. Prior to joining DHISCO, Ms. Portmann served as CEO for LockIN, an early stage, paradigm-busting SaaS e-learning company. An entrepreneur and “intraprenuer,” she also served for 10 years as chairman of the board of Resolvity, a privately held company specializing in intelligent interactive voice technology. Before joining LockIN, Ms. Portmann was CEO of CAS Partners/Riverstone, where she integrated the acquisition of seven disparate property management services companies that specialized in the multifamily real estate market and represented over 170,000 apartment units in 31 states. She also served as CEO of Stream Inc., where she transformed a $75 million contact services division of Software Spectrum into a global business process outsourcing leader with revenues exceeding $530 million across 30 contact centers in 16 countries. Prior to her CEO responsibilities, Ms. Portmann worked in sales, marketing and management for Diebold Inc. and IBM. Ms. Portmann holds a bachelor of business administration from Boise State University in Idaho and is a member of WCD (Women Corporate Directors). Toni is an investor in Texas Women Venture Network and serves on the TWV Portfolio Advisory Board. She established the Tyson Johnson Memorial for Another Solution Inc., which is dedicated to fighting the disease of addiction.

Please visit http://www.dhisco.com for more information.

Ms. Portmann can be contacted at 214-234-4072 or support@dhisco.com

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.