Editorial Board   Guest Author

Mr. Yanire

Joey Yanire

Assistant Vice President Mobile Access Lodging Systems, dormakaba

Joey Yanire is assistant vice president of mobile access lodging systems for dormakaba. He is responsible for managing the lodging mobile access product line life cycle from strategic planning to tactical activities and specifying market requirements for current and future products working closely with customers and partners.

Mr. Yanire has an extensive background in IT operations and specialized software development lifecycle best practices and holds multiple ITIL certifications. He began with dormakaba in 2015 to specialize in mobile access solutions. Over the course of his career, Mr. Yanire developed expertise in Software Configuration Management supporting the complete Software-Development-Lifecycle.

Mr. Yanire has directed multiple systems integration projects that included installation, configuration, end-user training, importing data, and documenting the defined process for the Software Configuration Management implementation. He has successfully implemented mobile access products at numerous customer sites and guided international teams. Implementations were customized to meet the mobile access objectives of customers as defined by the implementation plan (SOW) prepared jointly with each customer.

dormakaba is one of the top three companies in the global market for access and security solutions. With strong brands such as Dorma and Kaba in our portfolio, dormakaba is a single source for products, solutions, and services related to doors and secure access to buildings and rooms. With around 16,000 employees and numerous cooperation partners, the company is active in over 130 countries. dormakaba is headquartered in Rümlang (Zurich/Switzerland) and generates an annual turnover of over CHF 2 billion.

Please visit http://www.dormakaba.com for more information.

Mr. Yanire can be contacted at 859-253-4744 or joey.yanire@dormakaba.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.