Editorial Board   Guest Author

Mr. Brown

Randy Brown

President and Founder, Soundproof Windows

Randy Brown is the owner and president of Soundproof Windows, Inc.  headquartered in Reno, Nevada. 

Mr. Brown graduated from the University of Texas Business School in 1983.   He has a diverse background in sales, manufacturing, construction, computer programming and engineering.   He started a wholesale ice manufacturing business that he sold after 12 years.  During these twelve years he designed and constructed a new ice manufacturing facility in Corpus Christi using several innovative and successful designs.  He modified the ice manufacturing equipment and increased production 32%.  These improved designs were then used by the equipment manufacturer.  Mr. Brown's Father was in the storm window business during the 60's and 70's (before the advent of dual pane windows) where Mr. Brown learned about high quality storm windows and how they helped reduce noise levels.

Mr. Brown initially developed the first version of a Soundproof Window to solve his own noise problems at his residence.  He applied his knowledge about storm windows and designed acoustic improvements to solve his noise problems.  Friends convinced him to solve their noise problems and Soundproof Windows was born.  Later, his musician friends convinced him to develop high quality recording studio products.  His continual lab testing and innovative design changes has greatly improved his windows and doors over the years. 

Mr. Brown holds world records for the amount of noise stopped for residential windows, recording studio windows, sliding glass doors and steel doors.  He has a couple of patents pending for his designs. Soundproof Windows, Inc. is now in its 20th year and is the National leader for acoustic windows and doors.

Please visit https://www.soundproofwindows.com for more information.

Mr. Brown can be contacted at info@soundproofwindows.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.