Editorial Board   

Mr. Kasprzyk

Michael Kasprzyk

CEO, Thinwires, LLC

Michael Kasprzyk is CEO of Thinwires, LLC, a privately held company that specializes in guest Internet services for the hospitality world. Since he co-founded Thinwires in early 2003, Michael has successfully grown the business to service several properties of top hotel chains, including members of Leading Hotels of the World. The company currently manages guest Internet services for thousands of rooms in hotels throughout the United States, Canada and the Caribbean. Michael's previous work experience, combined with an advanced education, and time spent in the trenches have provided him the skill set and know-how necessary to get the job done right... even if he has to jump in and get his hands dirty. Prior to starting Thinwires, he split nearly 10 years of IT and management experience between Manufacturer's and Trader's Trust Bank (M&T Bank), and ITX Corporation, a leading technology integration company based in Rochester, NY. During that time, Michael honed his skills, which included managing critical systems, meeting regulatory requirements, managing resources, and integrating technology and networks; while improving efficiency, maintaining the highest standards of quality, and integrity. All of which have gone into the success that Thinwires has become today. One of Michael's proudest achievements in owning a business was aiding those decimated by Hurricane Katrina in August of 2005. He and his partner, Richard Bush, packed a truck with tents, sleeping bags, a lot of wireless equipment and tools, then drove from Buffalo, NY to Mississippi. There, they met up with a newly formed Katrina Relief Coalition, and a group called RadioResponse.org. Over the following weeks and months of sleeping in church parking lots in tents, the team built a 90-mile wireless network that served over 1,500 phone calls to the homeless people living in shelters along the Mississippi coast. This experience provided some very important perspective on life and how important basic communications can be. Inspired by his grandmother to learn more about Deafness and language, Michael's focus has always been on communications, language, and the clarity of ideas moving from one person to the next. Michael holds a Master's Degree in Linguistics and Deaf Education from Canisius College, and a Bachelor's degree from SUNY College at Fredonia, along with several technology accreditations including iNet+, MS, MCSE and MCSA. Throughout his career, this education has helped him in translating complicated technology issues for non-technical persons so that they can make more intelligent business decisions.

Mr. Kasprzyk can be contacted at 716-883-8719 or mikek@thinwires.com

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.