Editorial Board   Guest Author

Mr. Cossey

Nigel Cossey

General Manager, Courtyard by Marriott Dallas Allen at the John Q. Hammons Center

Nigel Cossey serves as general manager at the Courtyard by Marriott Dallas Allen at the John Q. Hammons Center , which is located in a thriving suburb north of Dallas. Mr. Cossey oversees the daily operations of this newly renovated Texas hotel, which sports the largest meeting space in Allen and is recipient of the 2017 TripAdvisor Certificate of Excellence designation. He has more than 20 years of hospitality experience, with a specialization in food and beverage operations.

Springfield, Missouri-based John Q. Hammons Hotels & Resorts (JQH) owns and operates the 228-room/suite Courtyard Dallas Allen property under license from Marriott International, Inc. or one of its affiliates. JQH is a leading private, independent owner and manager of hotels in the United States and also operates more than 1 million square feet of superb meeting space. Mr. Cossey's career with JQH also includes serving as assistant general manager at the company's 283-suite Embassy Suites by Hilton San Marcos Hotel, Conference Center & Spa in San Marcos, Texas, which features 65,000 square feet of meeting function space. Under Mr. Cossey's strategic leadership, the hotel was recognized for outstanding profitability performance.

Prior to joining JQH in 2015, he was director of food and beverage at the 405-room Myrtle Beach Marriott Resort & Spa at Grand Dunes in Myrtle Beach, South Carolina. Mr. Cossey is a member of the American Hotel & Lodging Association (AH&LA). He is active in the local lodging community, including participating on boards for The Hotel Association (THA) and the Allen/Fairview Hotel Association. 

Please visit http://www.marriott.com for more information.

Mr. Cossey can be contacted at 214-383-1151 or nigel.cossey@marriott.com

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.