Editorial Board   Guest Author

Ms. Pierce

Linda Pierce

Advocacy Leader, Gallagher Regional Claims

Linda Pierce leads Gallagher's Northwest/Southwest Region's team of claim advocates and collaborates with her counterparts in other regions across the United States with the shared goal of delivering the highest quality of claim services to clients.

Since Ms. Pierce joined Gallagher in 2007, she has utilized her experience in working on complex and disputed claims involving Employment Practices Liability, Directors & Officers, Professional Liability, Commercial Crime, Commercial General Liability, Property, as well as Cyber and Fraud. Additionally, Ms. Pierce consults with clients to develop strategic risk management programs.

Prior to joining Gallagher, Ms. Pierce worked in private practice as a litigation attorney and managed civil cases through trial and appeal. Ms. Pierce is a frequent speaker to professional organizations throughout the country, and spoke at conferences for the Professional Liability Underwriting Society (PLUS), the American Bar Association and others. In addition, she is on the Board of the local chapter of The Claims Litigation Management Alliance, a nonpartisan alliance of insurance companies, corporations, service providers and law firms. She has also authored several articles that has appeared in a variety of risk management publications, including CLM Magazine, Insurance Journal, and Smart Business Magazine. She has also written thought leadership pieces for Arthur J. Gallagher regarding topics like California Wage Laws and Sexual Harassment.

Ms. Pierce obtained a Bachelor of Arts in English from California State University, Northridge and a Juris Doctor from Southwestern University School of Law in Los Angeles. She is a member of the California State Bar Association and is a licensed insurance broker in California.


Please visit http://www.ajg.com for more information.

Ms. Pierce can be contacted at 630-773-3800 or linda_pierce@ajg.com

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.