Editorial Board   Guest Author

Ms. Dennis

Heidi Dennis

General Manager, Pelican Grand Beach Resort

As General Manager of Pelican Grand Beach Resort in Fort Lauderdale, FL, Heidi Dennis is responsible for managing the resort's day-to-day success, overseeing all operational aspects for the boutique resort including everything from sales and marketing, to food and beverage, as well as budget while maximizing revenue and maintaining focus on strategic goals.

Ms. Dennis brings more than 34 years of experience as a client service professional having worked within the food & beverage, hospitality, broadcast and public service sectors spanning across the United States, the Pacific Islands and throughout Southeast Asia. Prior to Pelican Grand Beach Resort, she was the General Manager at the Atlantic Hotel & Spa in Fort Lauderdale and prior, held several different roles with Hyatt, Sheraton and Marriott franchises, as well as other independent properties, including assistant general manager, front office manager, rooms manager and F&B director.

In addition to her hospitality leadership within the United States, Ms. Dennis has held esteemed positions internationally. On the tropical Pacific Island of Saipan, she served as the Chairman of the American Red Cross for the Mariana Islands, General Manager of the largest radio station, as well as the on-air personality for her own morning radio show. She helped the development and operation of several golf resorts in Vietnam and has also served as Events Chair for the American Chamber of Commerce in Ho Chi Minh City. During her time with the American Chamber of Commerce she facilitated charitable efforts of American donors including Federal Express, PepsiCo, Heart to Heart Foundation, Eli Lilly and Bank of America.

Please visit http://pelicanbeach.com for more information.

Ms. Dennis can be contacted at +1 954-568-9431 or hdennis@pelicanbeach.com

Coming up in May 2020...

Eco-Friendly Practices: Creative Innovation

Being eco-friendly is no longer a fad. It is an urgent planetary need and hotels are actively doing their part to reduce their carbon footprint by implementing sustainable, green practices. In addition to the goodwill derived from doing the right thing, hotels are also realizing the benefits to their business. A large percentage of Millennials expect hotels to be eco-friendly and will only patronize those properties that are proudly conforming. Consequently, more hotels are realizing that sustainability is a key element in a successful branding strategy. In addition, going green can lead to a more profitable bottom line, as savings on electricity, water and cleaning materials can add up. Also, there are other advantages that come with being an eco-friendly business, such as government subsidies and tax and loan incentives. As a result, many hotels are finding innovative ways to integrate eco-friendly practices into their business. Geo-thermal energy systems, along with energy-from-waste systems, are being used to heat and cool the property. Passive solar panels, green roofs, natural lighting and natural ventilation strategies also assist in energy conservation. Low-flow water systems and plumbing fixtures make a contribution, as does eco-friendly hardwood flooring, and energy efficient televisions and appliances throughout the property. In addition, some hotels have implemented in-room recycling programs, and only provide all-natural, personal care items. One hotel has actually constructed a bee-keeping operation on their grounds. Not only is this good for the bees but the hotel also produces products from the operation which they sell. This kind of creative innovation also holds enormous appeal to guests. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.