Editorial Board   

Ms. Renton

Jane Renton

General Manager, Jumeirah Lowndes Hotel

Jane Renton is General Manager at The Lowndes Hotel, London. Ms. Renton has a wealth of experience in all areas of the hospitality industry. After studying Hotel Management and graduating from Gwent College of Higher Education, Renton secured a placement at The Gateway Hotel & Conference Centre, Newport where, over the space of five years, she trained in several roles. These included deputy head housekeeper, accommodation services manager and Events and Banqueting Manager, before taking a year's sabbatical in Australia and New Zealand. In 2004 she took up the post of General Manager at The Lowndes Hotel London where she continues to pursue her passion for personalized service and creating a unique 'home away from home' experience for her guests. Jane Renton is a member of many Professional Associations, including the British Hospitality Association, Hotel & Catering International Management Association, the London Chamber of Commerce and is an active International Committee member of The Front Office Managers' Association - AICR, organising the annual Young Receptionist of the Year Competition.

Ms. Renton can be contacted at 442078231234 or jane.renton@jumeirah.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.