Editorial Board   Guest Author

Ms. Hamilton

Kaaren Hamilton

VP, Global Sales, RLH Corporation

Kaaren Hamilton, CMP, CMM is Vice President of Global Sales for RLH Corporation (Red Lion Hotels), in this role for the last 2 years, Ms. Hamilton leads the entire sales organization for all segments of the business. She works closely with revenue management, marketing, and operations, ensuring RLHC reach its ambitious growth goals.

Previous Ms. Hamilton was the Vice President, Global Sales for Carlson Rezidor Hotels from 2007 through 2018. In this position, she led the North American based global sales organization.

A career hotelier, Ms. Hamilton had a long hotel property career prior to moving to the corporate organization. An active member of MPI she is serving a 3-year term on the International Board of Directors. As well, she is the Chair of HSMAI's Sales Advisory Board.

A frequent participant in industry forums, panels, and committees. Ms. Hamilton began her career with Trusthouse Forte hotels in London, England completing a 2-year training course in some of the city's most luxurious hotels. She is a Bachelor of Science graduate of the school of Management Studies, University of Surrey in Guildford, England.

Please visit http://www.redlion.com for more information.

Ms. Hamilton can be contacted at +1 908-448-7804 or kaaren.hamilton@rlhco.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.