Editorial Board   Guest Author

Mr. Pulito

Chris Pulito

Chief Operating Officer, Mirbeau Hospitality Services

Chris Pulito is Chief Operating Officer of Mirbeau Hospitality Services, a specialized hospitality management company that provides management and consulting services for high service hotels, resorts and spas. The company draws upon its 10 years of success with Mirbeau Inn & Spa, the acclaimed spa resort that is consistently rated among the world's best for its hotel, spa and dining experience. It is located in the Finger Lakes Region of New York State in the idyllic town of Skaneateles. Mr. Pulito has more than 16 years of luxury hospitality and spa management experience including the Mirbeau Inn & Spa where he previously served as Spa Director and currently serves the dual role of General Manager. Prior to joining Mirbeau, Mr. Pulito was with Four Seasons Hotel New York where he served as Spa Director. He was previously Spa Director at Stoweflake Resort and Spa, joining the Vermont resort in 2002 to open its 50,000-square-foot spa and wellness center, and held the same position earlier at Rockresorts' Avanyu Spa at La Posada in Santa Fe, New Mexico. Mr. Pulito launched his career at Topnotch Resort and Spa in Stowe, Vermont. Over five years, he served in a variety of roles, including fitness, club and spa director. A graduate of Johnson State College in Johnson, Vermont, Pulito received a Bachelor of Science in Exercise Physiology. He is a member of the New York Spa Alliance and the International Spa Association, and is an ACE Certified Personal Trainer. He serves on the Board of Directors for the Great Lakes Alliance, a newly formed organization whose stated goal is to bridge the gap between Hotels, Spas and Fitness. Mr. Pulito is a founder of Mirbeau Hospitality Services which offers an array of options for effective management, marketing and operations of special hospitality properties and spas. These include focusing on enhanced business performance, organizational culture, informational systems, personnel development, marketing, training, financial reporting property maintenance, operational performance and asset management. The company also offers design and development services and consultation for every phase of development for new properties, from market analysis and feasibility to concept design and hotel, spa and food and beverage programming. Mirbeau Hospitality Services currently manages the Mirbeau Inn & Spa and the Finger Lakes Lodge and is assisting in the design and development of four new resort properties located in Virginia, Massachusetts, Maryland and Michigan.

Mr. Pulito can be contacted at cpulito@mirbeau.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.