Editorial Board   Guest Author

Mr. Sekar

Kiren Sekar

Director of Marketing, Meraki

Kiren Sekar leads marketing efforts at Meraki, the leader in Cloud Networking. With a 100% cloud-based product line, Meraki's architecture delivers out-of-the-box security, scalability, and management to enterprise networks. Meraki has been deployed in over 18,000 customer networks worldwide, including Stanford University, British Telecom, Burger King, Starbucks, and M.I.T. Meraki was named a visionary in Gartner's Magic Quadrant for Wireless LAN, and won Techworld's Wireless and Mobility Product of the Year. Throughout his career, Mr. Sekar has worked to remove barriers to communication and collaboration through the use of technology. In both marketing and product development roles, he has furthered technologies that bring simplicity, ease of use, and cost effectiveness to previously complex solutions. Prior to Meraki, Mr. Sekar has held leadership positions in a number of Silicon Valley startups in engineering and management. Mr. Sekar began his career as a software engineer at Apple, where he was responsible for Apple's networking and collaboration platform that today are used in every Mac, iPhone, and iPad. He holds numerous patents for networking protocols and collaboration systems. Mr. Sekar is active in network infrastructure community, having recently participated on panels in wireless, cloud computing, and wide area networks at Interop 2011 in Las Vegas. Mr. Sekar received his degree in computer science from Stanford University, where he specialized in networking and distributed systems. He is an avid skier, climber, and photographer. Mr. Sekar lives in San Francisco, CA.

Mr. Sekar can be contacted at 415-632-5800 or pr@meraki.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.