Editorial Board   Guest Author

Mr. Sanford

Kevin Sanford

Director of Sales & Marketing, Island Hotel Newport Beach

Kevin Sanford is the director of sales and marketing for Island Hotel Newport Beach, an AAA Five Diamond property set amidst five lush acres in the heart of Newport Center. In his current position, he oversees all aspects of marketing and related activities for the 295-room hotel - which features a 4,000-square-foot spa; a 3,000-square-foot pool; two award-winning restaurants; a fitness center; two outdoor lighted tennis courts; and over 30,000 square feet of state-of-the-art meeting space. Mr. Sanford's specific duties include strategic development and implementation of all branding programs, annual marketing plans and market research, as well as overseeing print collateral and electronic marketing materials and website development. In addition, he leads and directs conference services, as well as the group, transient and catering sales teams, focusing on marketing and positioning Island as a premier luxury business travel hotel. Reaffirming its reputation as one of the region's top luxury hotels for corporate travelers, Island recently completed an extensive renovation, which included the refurbishment of 20,000 square feet of meeting space, as well as significant upgrades to its meeting technology. With more than 20 years of hospitality industry experience, Mr. Sanford's specific expertise includes contracting, negotiations, problem-solving, team-building, customer loyalty/retention, and planning and executing strategies and tactics. Previously the national director of sales for the Long Beach Area Convention & Visitors Bureau, he also has extensive experience in the luxury hotel arena - with specific expertise in luxury group meetings and events -- and was with The St. Regis Resort, Monarch Beach in Dana Point, Calif. for six years, climbing the ranks from sales manager to director of sales. Prior to that, he was with Westin South Coast Plaza in Costa Mesa, Calif. for eight years, where he started as business transient sales manager and worked his way up to national sales manager.

Mr. Sanford can be contacted at 866-554-4620 or ksanford@theislandhotel.com

Coming up in December 2019...

Hotel Law: A Labor Crisis and Cyber Security

According to a recent study, the hospitality industry accounted for 2.9 trillion dollars in sales and in the U.S. alone, was responsible for 1 in 9 jobs. In an industry of that scope and dimension, legal issues touch every aspect of a hotel's operation, and legal services are required in order to conform to all prevailing laws and regulations. Though not all hotels face the same issues, there are some industry-wide subjects that are of concern more broadly. One of those matters is the issue of immigration and how it affects the ability of hotels to recruit qualified employees. The hotel industry is currently facing a labor crisis; the U.S. Labor Department estimates that there are 600,000 unfilled jobs in the industry. Part of the problem contributing to this labor shortage is the lack of H2B visas for low-skilled workers, combined with the difficulty in obtaining J-1 visas for temporary workers. Because comprehensive immigration reform is not being addressed politically, hotel managers expect things are going to get worse before they get better. Corporate cyber security is another major legal issue the industry must address. Hotels are under enormous pressure in this area given the large volume of customer financial transactions they handle daily. Recently, a federal court ruled that the Federal Trade Commission had the power to regulate corporate cyber security, so it is incumbent on hotels to establish data security programs in order to prevent data breaches. The lack of such programs could cause hotels to face legal threats from government agencies, class action lawsuits, and damage to their brand image if a data breach should occur. These are just two of the critical issues that the December issue of Hotel Business Review will examine in the area of hotel law.