Editorial Board   Guest Author

Mr. Allender

Robert Allender

Founder, Energy Resources Management

Robert Allender is adviser to the hotel industry on energy management excellence, a role he been filling since 1992. These over 20 years of advising boards, senior management, and aspiring hotel owners on the part that energy management excellence can play in their fortunes has resulted in Mr. Allender becoming one of Asia's most well regarded energy management experts and sustainability thought-leaders.

Mr. Allender's company, Energy Resources Management has developed proprietary tools which allow clients to extract maximum value from every dollar they spend on energy, and to move beyond thinking of energy as a cost to be minimized and instead treating it as a resource to be managed.

As a former hotelier (six years with Westin back in the days when it was Western International Hotels) and the first Australian to graduate from the Hotel School at Cornell) Mr. Allender has been able to tailor services that deliver exactly what a specific hotel needs by incorporating each hotel's unique technological, financial, operational, contractual, and managerial profile.

Leading his company's drive into an expanding suite of services including sophisticated hotel-industry-specific energy management maturity assessments, energy management road-map creation, and tools to turn energy management excellence into a brand asset, Mr. Allender's work has resulted in clients producing tens of millions of dollars of fresh profit and brand value.

Mr. Allender contributed a number of entries to the International Encyclopedia of Hospitality Management, edited by A Pizam and published by Elsevier, and later to the similarly arranged International Dictionary of Hospitality Management. He has also taught the Macquarie Graduate School of Management masters degree course on Hospitality Property and Facilities Management.

Please visit http://www.hotel-energy.com for more information.

Mr. Allender can be contacted at 85225282285 or allender@hotel-energy.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.