Editorial Board   Guest Author

Mr. McIndoe

Bruce McIndoe

President, iJet Intelligent Risk Systems

Bruce McIndoe is President of iJET, a 3i-MIND Company. An iJET founder, Bruce has been the key contributor to the company's strategic growth, securing its position as a leader in business resiliency with the development of the Worldcue® Global Control Center. Under Mr. McIndoe's leadership, iJET has grown from a start-up to an established global provider of travel risk management services for more than 500 organizations in the public and private sectors. With many years of experience in intelligence operations and information technology, Mr. McIndoe is a seasoned expert in travel security, intelligence and risk management. He has more than 30 years of experience in the planning, design, development and deployment of a number of large, world-wide intelligence and risk-management systems. He is also involved in the integration of Internet technology and application integration frameworks to support group work throughout the enterprise. Prior to joining iJET, Mr. McIndoe was the founder and CEO of CSSi, an Inc. 500 and four-time Washington Technology FAST 50 company that developed intelligence collection and processing systems for various national intelligence organizations. In addition, he was one of the lead architects for the one of the most productive intelligence programs in the National Security Agency's history. He was also a major contributor to the Future Signals Intelligence (SIGINT) Systems Architecture Program and several major Communications Security (COMSEC) programs. Mr. McIndoe holds a Master of Science degree in computer science from Johns Hopkins University and is a trustee of Allegheny College, where he received his Bachelor of Science in physics. He has been cited as a travel security expert on NBC Nightly News and MSNBC and was recently recognized as one of the "Top 25 Most Influential People in the Travel Industry" by Business Travel News. He is an active speaker at conferences and for industry groups such as GBTA, ACTE and NBTA and is an Associate Professor at the University of Maryland University College teaching intelligence related courses.

Mr. McIndoe can be contacted at 410-573-3860 or bruce@ijet.com

Coming up in November 2019...

Architecture & Design: Biophilic Design

The hospitality industry is constantly evolving to meet and exceed guest expectations. As a result, hotels are always on the lookout for new ways to improve the guest experience, and architecture and design is an essential part of this equation. Bold design is often the most effective way to make an exceptional first impression - an impression guests use to distinguish between brands. One design trend that is being embraced worldwide has become known as “Biophilic Design.” Biophilic design is based on the concept of biophilia, which is the theory that human beings have an innate tendency to seek out nature, natural elements, and natural forms. Biophilic design is more than hotels simply adding a surplus of plants; it involves incorporating specific design elements into a hotel in order to imbue it with a sense of wellness and well-being. Some of those elements include exposure to natural lighting; views of nature and rooms with a view; natural architectural patterns; salvaged or reclaimed woods of all types; reclaimed metals; sustainably sourced stone; living green walls and vertical gardens; and direct and indirect exposure to nature. Hotels that have incorporated biophilic design into their properties are reaping the benefits associated with this trend including reduced stress responses, better air quality, lower energy costs, and more positive guest reviews. Biophilic design has also been shown to improve guest moods and to satisfy consumer demand for environmental responsibility. Savvy hotel owners and managers are aware that nature-inspired elements enhance their guests' comfort and well-being, which is why this trend is becoming so prevalent. Biophilic design is just one topic in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.