Editorial Board   

Mr. Hefler

Lawrence Hefler

Principal, Hefler International

Lawrence Hefler, principal of Hefler International and founder of BrandShares, is an accomplished marketer, whose vision and expertise in consumer marketing have driven results in the travel, leisure, and hospitality sectors. His depth of experience and understanding of shared and fractional ownership, residence clubs, and the evolving leisure real estate industry are the driving force behind BrandShares. The Hefler expertise in branding and marketing helps companies find, understand, keep, and grow customers - thereby building the value of their brand share. His mantra is that more than marketing, branding and sales training are critical in to compete in the marketplace. Mr. Hefler is the former Vice President, Brand Marketing at Hilton Grand Vacations Company. At Hilton, he led global advertising, branding, marketing, e Business and strategic alliances. Before his five years at Hilton, he was senior manager at Walt Disney where he led the transformation of Disney Vacation Development and other Parks and Resorts niche business units into e-business organizations. Prior to entering the hospitality industry, he held senior marketing management roles with Fortune 500 brands including American Express, BellSouth, and Boise Cascade.

Mr. Hefler can be contacted at 407-644-7840 or hefler@cfl.rr.com

Coming up in November 2019...

Architecture & Design: Biophilic Design

The hospitality industry is constantly evolving to meet and exceed guest expectations. As a result, hotels are always on the lookout for new ways to improve the guest experience, and architecture and design is an essential part of this equation. Bold design is often the most effective way to make an exceptional first impression - an impression guests use to distinguish between brands. One design trend that is being embraced worldwide has become known as “Biophilic Design.” Biophilic design is based on the concept of biophilia, which is the theory that human beings have an innate tendency to seek out nature, natural elements, and natural forms. Biophilic design is more than hotels simply adding a surplus of plants; it involves incorporating specific design elements into a hotel in order to imbue it with a sense of wellness and well-being. Some of those elements include exposure to natural lighting; views of nature and rooms with a view; natural architectural patterns; salvaged or reclaimed woods of all types; reclaimed metals; sustainably sourced stone; living green walls and vertical gardens; and direct and indirect exposure to nature. Hotels that have incorporated biophilic design into their properties are reaping the benefits associated with this trend including reduced stress responses, better air quality, lower energy costs, and more positive guest reviews. Biophilic design has also been shown to improve guest moods and to satisfy consumer demand for environmental responsibility. Savvy hotel owners and managers are aware that nature-inspired elements enhance their guests' comfort and well-being, which is why this trend is becoming so prevalent. Biophilic design is just one topic in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.