Editorial Board   

Mr. Narasimhan

S. Lakshmi Narasimhan

Founder, Ignite Insight LLC

S Lakshmi Narasimhan is the Founder of Ignite Insight LLC a New York City based consultancy, which specializes in Group Executive Training, Coaching and Consulting. Mr. Narasimhan  teaches Financial Management related courses during Spring and Fall semesters as Adjunct Assistant Professor at the New York University, Jonathan M Tisch Center for Hospitality.

Prior to founding his company, Mr. Narasimhan was the Vice President Finance of an award-winning Hong Kong headquartered luxury hotel chain - Shangri-La Hotels & Resorts. He has more than 25 years of experience in the hospitality industry (14 of them in a senior corporate level) and has held diverse portfolios from a hotel Financial Controller to a group level Human Resources position, head of Corporate Internal Audit and head of Corporate Financial Systems. His career is epitomized by new and challenging roles.

Mr. Narasimhan  has designed and developed a series of 2-Day Finance Courses titled Optimizing Hotel Profits for non-financial managers in the hospitality industry, which he delivers personally. The unique aspects of the course presentations are jargon free, simplified financial concepts, use of visual teaching methods through color, shapes and movement to reinforce and cement learning, practical exercises in budgeting and financial analysis and many more. Read testimonials about his courses.  His online academy Profits Master Class offers courses that are self-paced, easy to understand in an inter-active, blended learning environment.

Mr. Narasimhan's special interest is in the gamification of instruction. He has developed a complete card game (with a 75-page Player Manual) which teaches the principles of revenue yield management and related topics with all the benefits of a game environment. The game makes you the Revenue Manager of a fictitious hotel allowing you to take all the decisions that a typical Revenue Manager of a hotel takes to optimize revenue yield. He also blogs about hotel, restaurant revenue management and profitability.

Mr. Narasimhan published his first book: Discover the Genius in the Mirror - You are an Einstein waiting to be discovered - an exercise book on how to discover your own genius through introspection. It is available on www.amazon.com and www.barnesandnoble.com both in print as well Kindle/Nook formats. His free monthly newsletter Voyages of Discovery is dedicated to empowering individuals discover the genius in them.

Please visit http://www.ignite-insight.biz for more information.

Linkedin Profile: www.linkedin.com/in/slakshminarasimhan/

Mr. Narasimhan can be contacted at +1 201-253-5000 or narasimhan@ignite-insight.biz

Coming up in April 2021...

Guest Service: Health and Safety First

Though expectations are that hotels will return to some semblance of normalcy in 2021, their highest priority must continue to be the health and safety of guests and employees. To that end, hotels are training their guest service personnel in enhanced cleaning routines, which include the following practices - bathrooms, elevator buttons, remote controls and other high-touch items, are disinfected and cleaned with a higher frequency; all tables, chairs and menus in restaurants are cleaned at a much higher frequency, and after each seating; floor markers in public areas to remind guests and team members to maintain physical distance; hand alcohol stations and disposable gloves in lobbies and restaurants; loose items such as pens, note pads and information material removed from rooms and meeting rooms; limiting the number of seats in restaurants and public areas; and revised food & beverage offerings. The April issue of the Hotel Business Review will review how guest service personnel are being trained to maintain health and safety protocols in their operations.