Editorial Board   Guest Author

Mr. Vitale

Richard Vitale

General Manager Food & Beverage, Hotel Monteleone

Richard Vitale serves as general manager of the Carousel Bar and the Criollo Restaurant and Lounge inside the historic Hotel Monteleone in New Orleans. Mr. Vitale received an International Business Management/Finance degree from Western Illinois University and continued his education with James Cook University in Australia and Penn State University's F&B management training program. He is pursuing an F&B master certificate program with Cornell University. Mr. Vitale was most recently director of beverage at Wild Horse Pass Resort and Casino in Phoenix, Arizona. His responsibilities included 8 bars and lounges, a Las Vegas style nightclub, a 1400 seat concert venue and the beverage relationship with two franchise operations, Shula's Steakhouse and Ling and Louie's. He was part of the opening team for Intercontinental Montelucia Resort in Paradise Valley, Arizona, where he served as assistant general manager. While there, Mr. Vitale was responsible for the day to day operations of the resort's featured outlet, specializing in authentic cuisine from southern Spain. Previous to that, Mr. Vitale was restaurant manager at T. Cook's, the upscale dining facility at Royal Palms Resort & Spa in Phoenix. Mr. Vitale also worked as restaurant director at Ross Bridge Golf Resort & Spa in Birmingham, Alabama, and as assistant restaurant manager at The Breakers in Palm Beach Florida, as well as in several capacities at Hyatt Hotels and Resorts in Chicago. Like most dedicated F&B professionals, Mr. Vitale's career began when he worked as a server at Oystercatchers and Armani's, the two high-end specialty restaurants at Grand Hyatt Tampa Bay in Tampa, Florida.

Mr. Vitale can be contacted at 504-523-3341 or rvitale@hotelmontelone.com

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.