Editorial Board   Guest Author

Mr. Brunetti

Vince Brunetti

Exec. Assistant Manager / F&B Director, Hyatt Regency Waikiki Beach Resort & Spa

Originally from Michigan, the northern suburbs of Detroit, Vince Brunetti's career in the hospitality industry began with the family business. With three family-owned and operated restaurants in the Detroit area, Mr. Brunetti's innate talent and occupational destiny were both preordained. Mr. Brunetti attended the Institute of Hotel & Motel Association, a Michigan State hotel program, and furthered his studies at Rutgers University in New Jersey. Shortly after moving to New Jersey, Mr. Brunetti was tapped by the Trump organization for the Trump Marina Hotel & Casino in Atlantic City, where he held various food and beverage positions during his six year tenure. In 1991, he joined Merv Griffin Resorts Hotel & Casino, where he managed the VIP players clubs as well as two restaurants. In 1995, Mr. Brunetti marked the beginning of his career with Hyatt, accepting a position as Beverage Manager at the Hyatt Regency Bethesda. He transferred to the Hyatt Regency Princeton as Banquet Manager in 1997, and he was promoted to Director of Outlets at the Hyatt Regency Newport Beach in 1999. With measurable successes under his belt, Mr. Brunetti was again promoted in 2002 to Assistant Food & Beverage Director at the Hyatt Regency Orlando Airport. Opportunities took him back to Southern California, where, in 2004, he was promoted to Assistant Food & Beverage Director at the Hyatt Regency Irvine. In 2005, Mr. Brunetti further advanced, becoming Food & Beverage Director at the Hyatt Regency Long Beach. In 2008, Mr. Brunetti gladly accepted the position of Executive Assistant Manager - Food & Beverage Director at the Hyatt Regency Waikiki Beach Resort and Spa. At the 1,229 room resort, Mr. Brunetti oversees all food and beverage operations, including five restaurants and lounges, and a team of 240 employees. From the elegance of a Hawaiian-inspired steakhouse concept at The Colony to the inspired Italian-Asian fusion at Ciao Mein, Mr. Brunetti takes pride in offering an eclectic array of flavorful cuisines paired with authentic hospitality and service. Encouraging innovation and creativity in his team has resulted in inventive new items such as Torched Sushi and house-infused vodkas featuring tropical ingredients. Dedicated to offering an excellent value to guests of the Waikiki resort, Mr. Brunetti has been instrumental in introducing economically-sensitive prix-fixe menus, “Sunset Hour” specials, and customizable and affordable in-room dining offerings. In 2011, Mr. Brunetti oversaw the transformation of Hyatt Regency Waikiki Beach's entire food and beverage program with the introduction of two new restaurants, Shor American Seafood Grill, and Japengo, A Pacific Rim Restaurant and Sushi Bar, as well as a new poolside lounge and bar, Swim, and new Regency Club product.

Mr. Brunetti can be contacted at 808-237-6104 or vincent.brunetti@hyatt.com

Coming up in October 2020...

Revenue Management: Maximizing Profit

Hotel Revenue Management continues to evolve at a blistering pace. Driven by technological innovation and new distribution channels, there are some dynamic opportunities for expansion in this fast-growing field. The technology is primarily designed to help revenue managers further refine their operations and pricing models to maximize hotel profit. For example, hotels can't be all things to all people, so a key strategy is to precisely identify their target audience. By employing geo-targeting techniques and analyzing behavior such as previous bookings, on-property purchases and online shopping practices, there is an increased capability to define guest demographics. By segmenting customers in more specific ways, hotels are able to create more personalized experiences which, in turn, allow managers to optimize their room rates. It is also an effective way to fulfill the unique needs and preferences of the individual. Another methodology is to consistently monitor the competition's pricing strategies. There are software tools that analyze a competitor's current rates, and then allow a hotel to make its own pricing adjustments. It is also a useful means to conduct forecasting models. Other technologies that are being integrated into a revenue manager's toolkit include Artificial Intelligence in the form of automated algorithms, and Voice Recognition (VR) for data inquiries, rate changes, and booking behavior. Predictive and analytic software programs are also being leveraged to provide more forward-looking data, instead of the usual reliance on historical performance. These metrics allow managers to be more proactive - rather than reactive - with their revenue strategy. The October issue of the Hotel Business Review will examine these developments and report on how some leading hotels are executing their revenue management strategies.