Editorial Board   Guest Author

Mr. Klein

Jeff Klein

Vice President of Food & Beverage, Fontainebleau Miami Beach

Jeffrey Klein, Vice President of Operations, Food & Beverage, is responsible for developing Fontainebleau Miami Beach's multi-million dollar food and beverage operation. With nearly 20 years of hospitality experience, Mr. Klein was instrumental in building a team of more than 1,200 employees to reopen the resort after a $1 billion renovation in 2008. Under Mr. Klein's direction, Fontainebleau offers 12 food and beverage outlets including, fine dining, casual restaurants, bars and lounges, as well as service for more than 250,000 square feet of meeting, function and banquet space. Fontainebleau's portfolio includes award-winning signature restaurants Scarpetta, Hakkasan and Gotham Steak, and the world-famous LIV nightclub. Prior to Fontainebleau, Mr. Klein spent seven years with Loews Hotels, including six years in Miami Beach in a variety of roles including Director of Food & Beverage, Director of Restaurants, Food & Beverage Area Manager, Banquet Manager and Director of Guest Services. Mr. Klein oversaw integral facets of the restaurants and lounges at the hotel, as well as the 65,000 square foot banquet facility. At Loews, Mr. Klein was also responsible for the execution of major events such as the Ocean Drive MTV VMA party, Latin Grammy Awards and Miami Rocks for Relief. In addition, Mr. Klein previously owned and managed Entourage Sports Cafe and served as General Manager for the restaurant at Washington Square Hotel, both in New York City. Klein earned a Bachelor of Science in Kinesiology from Indiana University.

Mr. Klein can be contacted at 877-854-2033 or jeff.klein@fontainebleau.com

Coming up in July 2018...

Hotel Spa: Oasis Unplugged

The driving force in current hotel spa trends is the effort to manage unprecedented levels of stress experienced by their clients. Feeling increasingly overwhelmed by demanding careers and technology overload, people are craving places where they can go to momentarily escape the rigors of their daily lives. As a result, spas are positioning themselves as oases of unplugged human connection, where mindfulness and contemplation activities are becoming increasingly important. One leading hotel spa offers their clients the option to experience their treatments in total silence - no music, no talking, and no advice from the therapist - just pure unadulterated silence. Another leading hotel spa is working with a reputable medical clinic to develop a “digital detox” initiative, in which clients will be encouraged to unplug from their devices and engage in mindfulness activities to alleviate the stresses of excessive technology use. Similarly, other spas are counseling clients to resist allowing technology to monopolize their lives, and to engage in meditation and gratitude exercises in its place. The goal is to provide clients with a warm, inviting and tranquil sanctuary from the outside world, in addition to also providing genuine solutions for better sleep, proper nutrition, stress management and natural self-care. To accomplish this, some spas are incorporating a variety of new approaches - cryotherapy, Himalayan salt therapy and ayurveda treatments are becoming increasingly popular. Other spas are growing their own herbs and performing their treatments in lush outdoor gardens. Some spa therapists are being trained to assess a client's individual movement patterns to determine the most beneficial treatment specifically for them. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.