Editorial Board   Guest Author

Mr. Shindle

Don Shindle

General Manager, Westin Verasa Napa

With more than 35 years of experience in the hospitality industry, ranging from rooms division, food and beverage, to sales, marketing and finance, Don Shindle brings a wealth of knowledge, strong leadership, and a passion for luxury hotel operations to his role as general manager of The Westin Verasa Napa. Before moving with his family to Napa, Shindle pursued his career in hotels throughout his native Canada, including The Algonquin in St. Andrews NB, The Delta Chelsea Inn in Toronto Ont., The St. Eugene Mission Golf Resort in Canbrook BC, and The Westin Resort & Spa in Whistler, BC. Before his current role at The Westin Verasa Napa, Shindle served dual roles as general manager of The Westin Trillium House, Blue Mountain in Ontario and Regional Vice President of Intrawest Hospitality Management (IHM), dividing his time among the company's North American destination resorts. While in that position, Shindle was responsible for implementing the design, development, opening and ongoing operations of several of Intrawest's North American properties, including The Westin Monache Resort in Mammoth, Calif., The Westin Imagine in Orlando, Fla., Honua Kai Resort on the Island of Maui, Hawaii and The Westin Verasa Napa. Under his watch, The Westin Verasa Napa was named the 2011 Gold Magellan Award Winner for Hotels and Resorts in the Lobby & Common Space Design category, the 2013 Silver Magellan Award Winner for Hotels and Resorts in the Pool Design category; won the Great Wine Capitals' Napa Valley 2011 Best of Wine Tourism award in Accommodations; and was honored with the AAA Four Diamond Award in 2010, 2011, 2012, 2013 and 2014 which recognizes upscale facilities, attentive service, and a high standard of hospitality. Shindle is the recipient of the 2012 Napa Valley Community

Mr. Shindle can be contacted at 707-257-1800 or info@westinnapa.com

Coming up in May 2019...

Eco-Friendly Practices: Corporate Social Responsibility

The hotel industry has undertaken a long-term effort to build more responsible and socially conscious businesses. What began with small efforts to reduce waste - such as paperless checkouts and refillable soap dispensers - has evolved into an international movement toward implementing sustainable development practices. In addition to establishing themselves as good corporate citizens, adopting eco-friendly practices is sound business for hotels. According to a recent report from Deloitte, 95% of business travelers believe the hotel industry should be undertaking “green” initiatives, and Millennials are twice as likely to support brands with strong management of environmental and social issues. Given these conclusions, hotels are continuing to innovate in the areas of environmental sustainability. For example, one leading hotel chain has designed special elevators that collect kinetic energy from the moving lift and in the process, they have reduced their energy consumption by 50%  over conventional elevators. Also, they installed an advanced air conditioning system which employs a magnetic mechanical system that makes them more energy efficient. Other hotels are installing Intelligent Building Systems which monitor and control temperatures in rooms, common areas and swimming pools, as well as ventilation and cold water systems. Some hotels are installing Electric Vehicle charging stations, planting rooftop gardens, implementing stringent recycling programs, and insisting on the use of biodegradable materials. Another trend is the creation of Green Teams within a hotel's operation that are tasked to implement earth-friendly practices and manage budgets for green projects. Some hotels have even gone so far as to curtail or eliminate room service, believing that keeping the kitchen open 24/7 isn't terribly sustainable. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.