Editorial Board   Guest Author

Mr. Nagalia

Sanjay Nagalia

Chief Operating Officer & Co-Founder, IDeaS - A SAS Company

Sanjay Nagalia co-founded IDeaS Revenue Solutions in 1989 and served as Vice President of Products and Services until 2001. After leaving to pursue other entrepreneurial interests, Mr. Nagalia rejoined IDeaS in 2012 with more than 20 years of experience in product development and operations and serves as Chief Operating Officer. Since his return, Mr. Nagalia has been instrumental in reinvigorating IDeaS innovation engine; launching multiple, first-to-market products in that time. Early on in his career, Mr. Nagalia's entrepreneurial side was on display. From 1985 to 1989, Mr. Nagalia co-founded and led a consulting company in New Delhi that offered management consultancy and custom in-shore and off-shore software development. This company was at the forefront of helping many small-to-medium--sized Indian companies with computerizing their financial systems and operations. In his time away from IDeaS, Mr. Nagalia co-founded Apex Decisions, Inc. and held the position of Chief Operating Officer from 2002 to 2011. Apex Decisions provided automated pricing decisions and revenue management solutions for fashion retail. Apex Decisions, Inc. developed specialized models for customer behavior and how they relate to customers' buying decisions. Mr. Nagalia received his B.S. in Electrical Engineering from the Indian Institute of Technology and his M.S. in Computer Science from the University of Maryland. On completing graduate studies, Mr. Nagalia worked at Bell Labs in Holmdel, NJ. His early work involved developing videotext solutions (a commercial offering from AT&T and Knight-Ridder with capabilities similar to a web-browser of today) and the world's first credit card enabled public telephone that was launched at Cincinnati Airport in 1985. During his tenure at Bell Labs, Mr. Nagalia experimented with cutting-edge technologies of the time including touch-screens, voice-recognition systems, graphical user-interfaces and early versions of the computer mouse. Mr. Nagalia's commitment to technology advancement is a significant part of his other professional pursuits. He played a critical role forming the vision and mission of Hotel Technology Next Generation (HTNG) as a member of the organization's original charter committee in 2000. It was in this committee that a diverse set of hoteliers and hospitality technology providers defined a roadmap for collaboration, communication standards and partnership for worldwide members of the newly formed organization.

Please visit http://www.ideas.com for more information.

Mr. Nagalia can be contacted at 952-698-4200 or sanjay.nagalia@ideas.com

Coming up in May 2020...

Eco-Friendly Practices: Creative Innovation

Being eco-friendly is no longer a fad. It is an urgent planetary need and hotels are actively doing their part to reduce their carbon footprint by implementing sustainable, green practices. In addition to the goodwill derived from doing the right thing, hotels are also realizing the benefits to their business. A large percentage of Millennials expect hotels to be eco-friendly and will only patronize those properties that are proudly conforming. Consequently, more hotels are realizing that sustainability is a key element in a successful branding strategy. In addition, going green can lead to a more profitable bottom line, as savings on electricity, water and cleaning materials can add up. Also, there are other advantages that come with being an eco-friendly business, such as government subsidies and tax and loan incentives. As a result, many hotels are finding innovative ways to integrate eco-friendly practices into their business. Geo-thermal energy systems, along with energy-from-waste systems, are being used to heat and cool the property. Passive solar panels, green roofs, natural lighting and natural ventilation strategies also assist in energy conservation. Low-flow water systems and plumbing fixtures make a contribution, as does eco-friendly hardwood flooring, and energy efficient televisions and appliances throughout the property. In addition, some hotels have implemented in-room recycling programs, and only provide all-natural, personal care items. One hotel has actually constructed a bee-keeping operation on their grounds. Not only is this good for the bees but the hotel also produces products from the operation which they sell. This kind of creative innovation also holds enormous appeal to guests. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.