Editorial Board   Guest Author

Mr. Eden

Eric Eden

Vice President of Marketing, Cvent

Eric Eden, Vice President of Marketing for Cvent, has 17 years of experience in B2B marketing, digital media, online marketing, and marketing web-based products and solutions. Today Mr. Eden is responsible for Cvent's global marketing strategy, marketing campaigns, and marketing partnerships. Prior to joining Cvent in 2005, Mr. Eden managed marketing teams for 10 years at several publicly-traded companies, such as Network Solutions, Verio, and NeuStar. Mr. Eden's experience includes managing large sales and marketing teams to drive customer acquisition and ROI on marketing spend. Mr. Eden earned a B.A. in Mass Media Communication and Computer Programming with honors from the University of Akron.

Mr. Eden can be contacted at 866-318-4358 or eeden@cvent.com

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.