Editorial Board   Guest Author

Mr. Loor

Charlie Loor

Chief Concierge, Hotel Chandler

Charlie Loor is the Chief Concierge at Hotel Chandler in Manhattan's Flatiron District. Born and raised in New York City, Mr. Loor graduated from John Jay College with an Associate Degree in Criminal Justice, but quickly decided to pursue a career in hospitality. He began his hospitality career with City Experts in Manhattan. While working for City Experts, he served several Manhattan hotels and quickly made a name for himself with in the industry. Mr. Loor has spent much time scouring the city for interesting things to do and see to recommend to guests. He worked as a concierge at the DoubleTree Times Square and The Paramount. While serving these properties, he built key relationships with New York's hottest spots. Mr. Loor has been in his current role at Hotel Chandler since 2012. Mr. Loor is a member of the New York City Association of Hotel Concierges. In his free time, he enjoys cycling (Loor was on the U.S. Cycling National Team from 1998-1999, raced for a European Division 1 team from 1997 - 2001), boxing, and spending time with his young son.

Mr. Loor can be contacted at 646-218-4409 or concierge@hotelchandler.com

Coming up in May 2020...

Eco-Friendly Practices: Creative Innovation

Being eco-friendly is no longer a fad. It is an urgent planetary need and hotels are actively doing their part to reduce their carbon footprint by implementing sustainable, green practices. In addition to the goodwill derived from doing the right thing, hotels are also realizing the benefits to their business. A large percentage of Millennials expect hotels to be eco-friendly and will only patronize those properties that are proudly conforming. Consequently, more hotels are realizing that sustainability is a key element in a successful branding strategy. In addition, going green can lead to a more profitable bottom line, as savings on electricity, water and cleaning materials can add up. Also, there are other advantages that come with being an eco-friendly business, such as government subsidies and tax and loan incentives. As a result, many hotels are finding innovative ways to integrate eco-friendly practices into their business. Geo-thermal energy systems, along with energy-from-waste systems, are being used to heat and cool the property. Passive solar panels, green roofs, natural lighting and natural ventilation strategies also assist in energy conservation. Low-flow water systems and plumbing fixtures make a contribution, as does eco-friendly hardwood flooring, and energy efficient televisions and appliances throughout the property. In addition, some hotels have implemented in-room recycling programs, and only provide all-natural, personal care items. One hotel has actually constructed a bee-keeping operation on their grounds. Not only is this good for the bees but the hotel also produces products from the operation which they sell. This kind of creative innovation also holds enormous appeal to guests. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.