Editorial Board   Guest Author

Mr. Hvisdos

Michael Hvisdos

Founder & CEO, InQuizo

Michael Hvisdos is founder and CEO of InQuizo, a contemporary Business Solution Agency that helps Fortune 500 companies and start-ups worldwide compete in today's ever changing business environment by developing and implementing innovative solutions, strategies, and messaging to accelerate growth for their Business, People and Customers. Mr. Hvisdos's experience included VP Sales & Marketing for Maritz Loyalty and Motivation where he was responsible for growth. He lead Microgy's renewable energy business as Executive Vice President and COO where he was responsible for growth of the business including Business Development, Project Engineering, Construction, Strategic Relationships, Project Funding, Technology, Marketing, Branding, and Public Relations. In addition, Mr. Hvisdos has held key leadership positions with GE Infrastructure, Water & Process Technologies a $2 billion water treatment and services division of General Electric and with Environmental Management Corporation, a $60 million water, utilities and production outsourcing division of BOC Gases. At GE Infrastructure, Water & Process Technologies Mr. Hvisdos lead the commercialization of GE's water & wastewater outsourcing platform and he has global responsibility for a $140 million business unit.

Mr. Hvisdos can be contacted at 1-163-640-5078 or info@inquizo.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.