Editorial Board   Guest Author

Mr. Advani

Nikheel Advani

Chief Operating Officer & Principal, Grace Bay Resorts

Internationally recognized as one of the industry's most distinguished hoteliers, Nikheel Advani, Chief Operating Officer and Principal of Grace Bay Resorts, has established his reputation for hands-on management with more than 24 years of experience. In his role as Chief Operating Officer for Grace Bay Resorts, Mr. Advani oversees the operation of Grace Bay Club, the company's flagship resort, West Bay Club, The Residences at Grace Bay and The Dunes. He is also actively involved in the acquisition of new Grace Bay Resorts in the Caribbean and Latin America. Over the past decade, Mr. Advani has played an integral role in the resort's overall growth. He served as the top operational executive in the expansion and renovation of Grace Bay Club as it evolved from a $14 million, 21-room boutique hotel to a full-service luxury resort boasting 82 suites and residences now valued at over $250 million. He is also responsible for the acquisition and repositioning of West Bay Club, an idyllic resort located three miles from Grace Bay Club. Training and mentoring staff at Grace Bay Resorts is a priority for Mr. Advani who founded Grace Bay Club Hotel School. The school, a first of its kind in Turks & Caicos, is designed to train local hospitality staff in productivity and service. The school employs an experiential learning model with courses in table service, wine and customer communication. Prior to joining Grace Bay Club, Mr. Advani served as Hotel Manager at the renowned Raffles Hotel Singapore and led the Food & Beverage program for the entire Asia Pacific region. Additionally, Mr. Advani spent seven years with Ritz‐Carlton Hotels internationally where he specialized in hotel openings and operations, moving within the organization from Food & Beverage Manager to Executive Assistant Manager in Ritz‐Carlton properties spanning from Singapore to New York City. Highly respected with the hospitality industry, Mr. Advani has received numerous awards over the course of his career including two most recently from Island Destinations; 'Ultimate Hotelier of the Year' in 2012 and 'Ultimate Culinary Innovation' in 2014. Grace Bay Club is a member of the prestigious Leading Hotels of the World, where Mr. Advani is currently a member of the Global Marketing Advisory Committee. Mr. Advani has also sat on the board of the Turks and Caicos Hotel and Tourism Association for three years, and currently serves on the board of The Bodhi Tree Foundation, a non-profit organization charged with mobilizing support from travelers and the tourism industry to protect places and people around the globe. He also teaches at the renowned Cornell University School of Hotel Administration and the Les Roches International School of Hotel Management. Mr. Advani graduated from the University of Massachusetts at Amherst with an honors degree in Hotel, Restaurant and Travel Administration in addition to successfully completing the General Manager Program at Harvard Business School. A Singapore national, Mr. Advani is fluent in English and Mandarin and proficient in French and Hindi. Mr. Advani resides on the beautiful island of Providenciales, Turks & Caicos with his wife and daughter.

Mr. Advani can be contacted at 649-946-5050 or nikheel@gracebayresorts.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.