Enchantment Group Appoints Matt Vuolo to Development Manager

USA, Scottsdale, Arizona. December 06, 2018

Enchantment Group, a leader in the development, management and experiential programming of luxury boutique resorts, is pleased to announce the appointment of Matt Vuolo to Development Manager. A highly skilled development and design professional, Vuolo will help lead the development team at Enchantment Group, overseeing projects across the portfolio's distinguished collection of award-winning properties including Enchantment Resort, Mii amo destination spa, and Seven Canyons Luxury Community in Sedona, AZ; The Tides Inn in Irvington, VA; and The Cove, Eleuthera in the Bahamas. 

Vuolo brings a wealth of design and project coordination knowledge to the Enchantment team. Most recently, he served as Development Manager at Bald Mountain Development, where he helped lead the design and construction operations for the Four Seasons Resort & Residences in Napa Valley, CA. Prior to his role as Development Manager, Vuolo was Options and Customizations Coordinator, creating customization packages for the luxury residences of Four Seasons' Napa Valley Resort & Residences.

In his new role, Vuolo will support all aspects of Enchantment Group's development projects, including program development, design coordination, general project management and administration, project level financial management and reporting, permitting, and beyond. He will report to Victor Cortes, Executive Vice President of Development, as well as work closely with the Finance and Operations teams and other Enchantment Group functions.

“We are thrilled to bring Matt on board to offer his capabilities to our growing portfolio of distinguished resorts,” said Executive Vice President of Development Victor Cortes. “His strong experience and leadership will be instrumental in helping us reach our goals and elevate future projects.”

Vuolo holds a Master of Fine Arts in Industrial Design from the Academy of Art University in San Francisco, CA. He lives in Scottsdale, Arizona with his wife and two children.

Related News

Choose a Social Network!

The social network you are looking for is not available.

Close
Coming up in February 2019...

Social Media: Getting Personal

There Social media platforms have revolutionized the hotel industry. Popular sites such as Facebook, Twitter, Pinterest, Instagram, Snapchat, YouTube and Tumblr now account for 2.3 billion active users, and this phenomenon has forever transformed how businesses interact with consumers. Given that social media allows for two-way communication between businesses and consumers, the emphasis of any marketing strategy must be to positively and personally engage the customer, and there are innumerable ways to accomplish that goal. One popular strategy is to encourage hotel guests to create their own personal content - typically videos and photos -which can be shared via their personal social media networks, reaching a sizeable audience. In addition, geo-locational tags and brand hashtags can be embedded in such posts which allow them to be found via metadata searches, substantially enlarging their scope. Influencer marketing is another prevalent social media strategy. Some hotels are paying popular social media stars and bloggers to endorse their brand on social media platforms. These kinds of endorsements generally elicit a strong response because the influencers are perceived as being trustworthy by their followers, and because an influencer's followers are likely to share similar psychographic and demographic traits. Travel review sites have also become vitally important in reputation management. Travelers consistently use social media to express pleasure or frustration about their guest experiences, so it is essential that every review be attended to personally. Assuming the responsibility to address and correct customer service concerns quickly is a way to mitigate complaints and to build brand loyalty. Plus, whether reviews are favorable or unfavorable, they are a vital source of information to managers about a hotel's operational performance.  The February Hotel Business Review will document what some hotels are doing to effectively incorporate social media strategies into their businesses.