If you are having trouble viewing this email, please
click here
|
|
|
|
|
|
Leveraging Local Partnerships in the Luxury Hospitality Experience
By Chintan Dadhich, Complex General Manager, Conrad New York Downtown & Tempo by Hilton Times Square
In today's evolving luxury hospitality landscape, the definition of exceptional service extends far beyond opulent accommodations and impeccable amenities. As competition intensifies among luxury brands for customer loyalty, there's a notable shift from standardized luxury offerings to experiences - often which embrace local authenticity. Modern luxury travelers increasingly seek immersive, personalized experiences that connect them with the destination's cultural fabric and unique heritage.
|
|
|
|
|
|
|
|
DAILY HEADLINES - Thursday May 8, 2025
|
|
|
|
|
|
|
|
ARCHIVES
More from our online Library Archives...
|
|
|
|
|
|
|
|
Exceeding Guest's Expectations in a Post-Covid World
By Danny Hiatt, Regional Director & General Manager, Valor Hospitality Partners
We are seeing a new alteration and shift in guest expectations as the pandemic is waning. As we look forward to average rate elevations and increased profitability, the industry will have to examine and embrace the new guest service demands to emerge as leaders in loyalty, service delivery, and value to maximize market share.
|
|
|
|
|
Adjustments for the New Type of Traveler
By Sergio Bocci, General Manager, Hilton Anaheim
In the new age of work-from-home and workplace flexibility, travelers have adapted to remote working while on vacation, allowing hotels to adjust their accommodations to support these new types of guests. Hilton Anaheim has evolved operations to meet the needs of the on-the-go worker and traveler, curating the perfect spaces and accommodations for those seeking a space for business and leisure.
|
|
|
|
|
|
|
|
