The hospitality industry relies on quality ratings like Michelin stars or AAA diamonds to guide travelers, focusing on comfort and amenities but overlooking local safety. With traveler priorities shifting toward safety, the absence of a standardized safety badge for hotels and destinations is a critical gap. A universal safety designation, incorporating crime data, infrastructure, and neighborhood vitality, could empower travelers and redefine industry standards. READ MORE
People older than 50 make up less than a fifth of all hotel employees, revealing a stark underrepre-sentation of experienced workers in an industry that should value their expertise. Research from The Hong Kong Polytechnic University's School of Hotel and Tourism Management found that only 3.1% of hotels recruit people aged 65 years or over, despite the potential benefits these work-ers could bring to the industry. READ MORE
As AI accelerates remote work, digital nomads are reshaping the global workforce and the travel industry. This article explores the evolving digital nomad culture, its impact on organizational structures, social policy, and entrepreneurship. Discover how forward-thinking leaders, local governments, and startups can turn the rise of mobile professionals into a powerful engine for innovation and sustainable growth. READ MORE
Digital nomadism is becoming a viable lifestyle, blending remote work with global travel. This article highlights the importance of structure, communication and community, while noting how visual appeal and hotel adaptability can shape the experience. More than a trend, it reflects a broader shift toward flexibility, autonomy and redefining what work-life balance can look like. READ MORE
The hospitality industry faces a structural labor shortage that wage hikes and quick fixes can't solve. With fewer young workers entering the field and turnover at record highs, hotel operators must rethink workforce strategy. Long-term solutions like retiree engagement, second-chance hiring, and lawful immigration programs such as EB-3 offer a path to stability in an increasingly competitive labor market. READ MORE
Private members' clubs are undergoing a transformation into integrated lifestyle ecosystems, which has key implications for investors and developers. In this analysis, we explore the latest trends, including clubs' integration into branded residential spaces, longevity taking center stage, and generational shifts in demand, while highlighting the operational risks, regulatory challenges, and unprecedented complexity that new entrants face in this rapidly evolving sector. READ MORE
Workplaces haven't changed dramatically in the last few years, but leadership needs to adapt to the evolution. A new California law may install changes for many hospitality companies. But even if it doesn't pass, leaders must reevaluate policies, catch up to the times, and ensure that remote work doesn't mean working 24/7 for employees. READ MORE
The General Manager of the future must be a multifaceted leader with a strong business acumen, exceptional communication skills, and a deep understanding of the evolving hospitality landscape. They must balance guest needs, owners, employees, embrace technology, and foster a positive work environment. This article delves into the key qualities that make for a successful hotel manager of the future. READ MORE
