Editorial Board   Guest Author

Mr. Meghji

Karim Meghji

Head Of Product, BookingSuite (USA), Inc.

Karim Meghji is a passionate executive and entrepreneur with 20 years of experience building successful products and businesses in consumer software and online services. Among other specialties, his areas of expertise include user interface and user experience management, online marketing and customer acquisition, technical operations management, and strategic, business and product planning. Most recently, he was Chief Product Officer and VP of Engineering at buuteeq, Inc., a leading software provider in the hospitality industry. Upon its acquisition by the Priceline Group, it became integrated into the Booking.com family of companies, and Karim took on his current position as the Head of Product at BookingSuite (USA), Inc. In both of these roles, he has led the effort to build cloud-based SaaS software and related services that help global accommodations providers of every size build an online presence, increase bookings, and improve everyday workflow. Prior to his current role, Karim was Vice President of Products and Engineering at Yapta, an early-stage, venture-funded startup focused on helping leisure and corporate travelers save money. At Yapta, he led a major B2C to B2B product pivot and delivered MasterCard PriceAssure to market, a PCI-compliant web-based service for price tracking. Before his role at Yapta, he founded and bootstrapped his own startup, HelpHive, which made it easier for homeowners to find trusted recommendations for local home service professionals. Early in his career, Karim spent 10 years at Real Networks where he served as a key member of the executive team in various product leadership roles, including on Rhapsody (Real's music subscription service), on Real's advertising business and on their flagship RealPlayer product. Karim holds a BS in Computer Science from San Jose State University.

Please visit www.suite.booking.com for more information.

Mr. Meghji can be contacted at 206-910-1890 or karim.meghji@booking.com

Coming up in August 2020...

Food & Beverage: New Technological Innovations

In the past few years, hotel food and beverage departments have experienced significant growth. Managers are realizing just how much revenue potential this sector holds, both in terms of additional revenue and as a means to enhance the guest experience. As a result, substantial investments are being made in F&B operations as a way to satisfy hotel guests but also to keep pace with the competition. Though it has been a trend for many years, the Farm-to-Table movement shows no signs of abating. Hotel chains are abandoning corporate restaurants and are instead partnering with local chefs to create locally-influenced dining options. Local, farm-sourced ingredients paired with specialty beverages or local wine also satisfies the increasing demand from Millennial travelers who are eager to travel sustainably and contribute to a positive impact. A farm-to-table F&B program also helps to support the local economy, which builds community goodwill. Also popular are "Self-Serv" and "Grab & Go" options. These concepts stem from an awareness that a guest's time is limited and if a hotel can supply them with fast, fresh, food and beverage choices, then so much the better for them. Plus, by placing these specialty kiosks in areas that might be traditionally under-utilized (the lobby, for instance), they can become popular destination locations. Of course, there are new technological innovations as well. In-room, on-screen menus allow guests to order from any restaurant on the property, and some hotels are partnering with delivery companies that make it possible for guests to order food from any restaurant in the area. Also, many hotels are implementing in-room, voice-activated devices, so ordering food via an AI-powered assistant will soon become mainstream as well. The August issue of the Hotel Business Review will report on these developments and document what some leading hotels are doing to expand this area of their business.