ADA Compliance

Academia

  • Christos Karmis, President, Mobilite
  • Dave Weinstein, Vice President, Kube Systems, Inc.
  • Del Robinette, Vice President Sales & Marketing, Hospitality Management Corporation
  • Drew Patterson, Co-Founder and CEO, CheckMate
  • Gabor Forgacs, Professor, School of Hospitality & Tourism Management, University of Guelph
  • Glenn Withiam, Executive Edtor, Cornell Hospitality Quarterly, Cornell University
  • John Tsoflios, Director, Rewards & OD Division of the HRD, Qatar Chemical; Faculty Member Glion Online
  • John T. Bowen, Dean & Barron Hilton Distinguished Chair at the Conrad N. Hilton College, University of Houston
  • Julian Jost, CEO and Founder, Spacebase
  • Keith Halfmann, Vice President of Operations, Marcus Hotels
  • Marvee Marr, Assist. Professor, Forbes School of Business, Ashford University; Faculty Member Glion Online
  • Mary Farmer, Director, Online Programs, Glion Institute of Higher Education
  • Michael Kasavana, NAMA Endowed Professor, School of Hospitality Business, Michigan State University
  • Natasa Christodoulidou, Assistant Professor, California State University
  • Oliver Tang, Analyst, Horwath HTL
  • Paul Vanderbroeck, Chartered FCIPD CC, Leadership Expert, PVDB Consulting; Faculty Member Glion Online
  • Paul Breslin, Managing Director, Horwath HTL
  • Robert O’Halloran, Professor & Director, Hospitality Management, East Carolina University

Architecture & Design

Boutique Hotels

Concierge

Development & Construction

  • Jeff Green, President and CEO, Jeff Green Partners

Diversity Issues

Eco-Friendly Practices

Executive Leadership

Family Travel

Featured Hotels

  • Loren Nalewanski, Vice President & Global Brand Manager, TownePlace Suites & Springhill Suites by Marriott
  • Sharon Flax Mars, Director of Tourism, British Virgin Islands Tourist Board

Food & Beverage

  • Alain Piraux, Director of Food & Beverage, The Peabody Little Rock
  • Anchalika Kijkanakorn, Managing Director, Akaryn Hospitality Management Services (AHMS)
  • Andrew M. Sims, Chief Executive Officer, Sotherly Hotels
  • Antonio Rodriguez, Executive Chef, Westward Look Wyndham Grand Resort & Spa
  • Bobby Martyna, President & Chief Executive Officer, Tradavo
  • Brad Parsons, Executive Chef, The Fairmont Chicago, Millennium Park
  • Brian Bullock, Chief Operating Officer, Restaurants, Legacy Ventures
  • Briane Smith Perez, Director of Restaurants, Beverly Hilton
  • C. David Wolf, Executive Chef, The Blackwell Inn & Conference Center
  • Carl Anderson, Director, Food & Beverage, The Modern Honolulu
  • Chris Ferrier, Executive Chef, The National Conference Center
  • Christopher Gaulke, Lecturer Food & Beverage Management, Cornell University
  • Colby Brock, F&B Director and Interior Designer/Project Manager, The Radisson Hotel New Rochelle
  • Cornelius Gallagher, Associate Vice President, Food & Beverage Operations, Celebrity Cruises
  • Cory York, Chef de Cuisine, Deep Blu Seafood Grille
  • Dan Sweiger, Senior Director, Brand Strategy, Choice Hotels International, Inc.
  • Dan Vargo, Executive Chef, Hilton Sandestin Beach Golf Resort & Spa
  • Danny Py, Corporate Director of Food & Beverage Quality, Kessler Collection
  • Darin Grohs, Director Food & Beverage, W Hotel New Orleans
  • David Wolf, Executive Chef, The Blackwell Inn and Conference Center
  • David Garcelon, Director of Culinary, Waldorf Astoria NYC
  • David Cronin, General Manager, Houston Marriott West Loop
  • Dewiet Miller, Director of Food and Beverage, The Ritz-Carlton, Denver
  • Edward Allen, Executive Chef, Foxwoods Resort Casino
  • Eli Fortney, Executive Chef, Topnotch Resort
  • Elizabeth Blau, Founder/CEO, Blau & Associates
  • Erik Wolf, Executive Director, World Food Travel Association
  • Fernando Salazar, Vice President, Food & Beverage, Wyndham Hotel Group
  • Frank Sanchez, Executive Chef, Chicago Downtown Marriott Magnificent Mile
  • Gabriele Kurz, Executive Wellbeing Chef Talise Wellness, Jumeirah Group
  • George Fistrovich, Executive Chef, The Ritz Carlton Naples, Southwest Florida
  • Ian McPhee, Hotel Manager, Ritz Carlton Kapalua
  • James LoBosco, Managing Director, Embassy Suites Baltimore Downtown
  • Jeff Kmiec, President & Managing Director, The Greenbrier
  • Jeremy Cooper, Director Global Guest Initiatives / Food & Beverage, Starwood Hotel & Resorts
  • Jesse Souza, Executive Chef, Riviera Palm Springs
  • Jodie Tristano, Business Development Manager, Technomic, Inc
  • John Brand, Executive Chef, Hotel Pearl – Kimpton Hotels
  • John Signorelli, Executive Chef, St. Regis Houston
  • Jonathan Sullivan, Senior Manager of Operations, Beverage & Food, The Vinoy Renaissance Resort
  • Jonathan Sharp, Director, Product Quality & Innovation, F&B, Focused Service Brands, Hilton Worldwide
  • Jonathan Wilson, Vice President Product Innovation and Brand Services, Hilton Worldwide
  • Jonathan M. Raz, Director of Food & Beverage, Waldorf Astoria Orlando
  • Juliana Shallcross, Founder, Trips and Giggles
  • Justin Ermini, Executive Chef, Las Alcobas
  • Justin Harkey, Director of Food & Beverage, First Hospitality Group
  • Katie Brashear, Complex Director of Public Relations, Sheraton Phoenix Downtown Hotel
  • Krista Heinicke, Food & Beverage Office and Public Relations Manager, The Broadmoor
  • Majed Dawood-Farah, Food & Beverage Director, Hyatt Regency Atlanta
  • Marc McDowell, Executive Chef, Makena Beach & Golf Resort
  • Mark Sherwin, Executive Vice President, Operations, Sonesta International Hotels Corporation
  • Martin Pfefferkorn, Executive Chef, Hyatt Regency Atlanta
  • Mathias Gervais, Executive Chef, The Setai, Miami Beach
  • Melissa Paston, Catering Sales Manager, The Kitano New York
  • Menze Heroian, Vice President, Tishman Hotels & Realty
  • Michael Van Emmenes, Director, Food & Beverage, Landsdowne Resort
  • Michael Molloy, Executive Chef, Wyndham Grand Jupiter
  • Mike Militi, Division Manager, Wine Guardian
  • Monica Poling, Online Editor, TravelAge West
  • Morgan Plant, Vice President, Food & Beverage, Joie de Vivre Hospitality
  • Neal Cox, Executive Chef, The Houstonian Hotel
  • Ned Barker, President, Grill Ventures Consulting, Inc.
  • Nikheel Advani, Chief Operating Officer & Principal, Grace Bay Resorts
  • Omer Acar, General Manager, Le Royal Monceau, Raffles Paris
  • Paul Hancock, Executive Chef, Miramonte Resort and Spa
  • Paul Lynch, Chef, FireLake Grill House, Radisson Plaza Hotel, Minneapolis
  • Peter Karpinski, Co-Founder, Sage Restaurant Group and Partner, Sage Hospitality, Sage Restaurant Group
  • Randy Buck, Executive Chef, Hotel Monteleone, New Orleans
  • Richard Vitale, General Manager Food & Beverage, Hotel Monteleone
  • Robb Walker, Chief Operating Officer, Pacific Hospitality Group
  • Robert Hood, Corporate Food & Beverage Manager, Atlific Hotels
  • Robert Gerstenecker, Executive Chef, Four Seasons Hotel Atlanta
  • Sebastien Silvestri, Vice President of Food & Beverage, The Venetian
  • Shannon Galusha, Culinary Director, Columbia Hospitality
  • Shawn McGowan, Senior Director Food & Beverage Brand Initiatives & Programs, Hilton Worldwide
  • Skip Adams, Director of Food & Beverage, Windsor Court Hotel
  • Susan Terry, Vice President, Culinary Operations, Hyatt Hotels & Resorts
  • Thomas Haas, Vice President of Food & Beverage, Noble House Hotels & Resorts
  • Thomas McKeown, Executive Chef, Hyatt Regency Atlanta
  • Troy Clarke, Food & Beverage Director, Royal Sonesta Hotel Boston
  • Vince Brunetti, Exec. Assistant Manager / F&B Director, Hyatt Regency Waikiki Beach Resort & Spa
  • Wade Murphy, Executive Chef, The Lodge at Doonbeg
  • Werner Absenger, Chef de Cuisine, Cygnus 27 at Amway Grand Plaza
  • William D. Kohl, Principal, Greenwood Hospitality Group

Furniture, Fixtures & Equipment

Group Meetings

Guest Service / Customer Experience Mgmt

  • Aaron Housman, Partner, Elevate Research
  • Adrian Kurre, Global Head, Homewood Suites & Home2 Suites by Hilton
  • Alan Roberts, Vice President and Global Head of Embassy Suites, Hilton Worldwide
  • Alexander Shashou, Co-Founder and President, ALICE
  • Alexandra Sewell, Vice President of Mid-Market & Enterprise Marketing, Comcast Business
  • Brian Johnson, Managing Director, Loews Ventana Canyon Resort
  • Brian McSherry, Chief Operating Officer, M&R Hotel Management
  • Bryan Pearson, President & CEO, LoyaltyOne Inc.
  • Chrissy Denihan, Chief Comfort Officer, Affinia Hotels
  • Claude Guay, President & CEO, iPerceptions Inc.
  • Dan Denston, Executive Director, Mystery Shopping Providers Association - North America
  • Daphne Sipos, Global Brand Director, St. Regis Hotels & Resorts
  • Dawn Wells, General Manager, Fairfield Inn & Suites Charleston North
  • Dean Miller, Director of Agronomy, La Quinta Resort & Club / PGA West
  • Deepak Ohri, Chief Executive Officer, lebua Hotels & Resorts
  • Dennis Armbruster, Vice President and Managing Partner, LoyaltyOne Consulting
  • Don Willingham, Vice President, Brand Performance & Sales Support, Hilton Garden Inn
  • Doug Kennedy, President, Kennedy Training Network
  • Edward Reagoso, General Manager, The Wilshire Grand Hotel
  • Erich Steinbock, Managing Director, The Carlyle, A Rosewood Hotel
  • Frederick Cerrone, President & CEO, Hotel Equities
  • Hermann Elger, General Manager, Montage Beverly Hills
  • Holly Stiel, President, Thank You Very Much Inc.
  • Holly Zoba, Senior VP of Sales - Hospitality, Signature Worldwide
  • Jim Coyle, Founder & President, Coyle Hospitality Group
  • Jim Maguire, Vice President Guest Services, Vantage Hotels
  • Joe Stanton, Co-Founder and CEO, Elevate Research
  • John Swinburn, Executive Director, Mystery Shopping Providers Association
  • Jonathan Barsky, Partner, Market Metrix
  • Judy Christa-Cathey, VP Global Brand Marketing Hampton Hotels & Hilton Garden Inn, Hilton Worldwide
  • Kimberly Abel-Lanier, Vice President & General Manager Workforce Solutions, Maritz Motivation Solutions
  • Leslie Johnson, Director of Sales & Marketing, Grand Geneva Resort & Spa
  • Lester Scott, Managing Director, Carillon Miami Beach
  • Lisa Carr, Housekeeping Director, Disney's Grand Floridian Resort & Spa
  • Lonnie Mayne, President, InMoment
  • Marco Albarran, Managing Director, Remarkable Hospitality, Inc.
  • Mark Lomanno, Executive Board Member, newBrandAnalytics
  • Megan Voss, Vice President Human Resources & Associate Development, Aparium Hotel Group
  • Megan Wenzl, Associate Editor, ReviewTrackers
  • Melissa Fruend, Partner, Global Solutions, LoyaltyOne
  • Michael McCall, Director of The School of Hospitality Business, Michigan State University.
  • Michelle Wohl, VP of Marketing & Client Services, Revinate
  • Mike Benjamin, Vice President Sales, Guestware
  • Nancy Wiesenfeld, Vice Presidentt of Strategic Accounts, iPerceptions
  • Naomi Stark, President, Stark Service Solutions, LLC
  • Paul Johns, Chief Marketing Officer , Conversocial
  • Peter McAlpine, Senior Consultant, Renaissance Consulting Ltd.
  • Rick Garlick, Global Practice Lead, Travel & Hospitality, J.D. Power & Associates
  • Robert Habeeb, President and Chief Executive Officer, First Hospitality Group, Inc.
  • Robin Korman, Senior Vice President Loyalty Marketing, Wyndham Hotel Group
  • Sapna Mehta Mangal, Associate Professor, School of Hospitality Management, Kendall College
  • Scott Hale, Chief Experience Officer, Brand New Stay
  • Sean Mullen, Chief Sales & Marketing Officer , Noble House Hotels & Resorts
  • Shannon Dooley, Operations Manager - Quality Assurance Practice, LRA Worldwide
  • Shayne Paddock, Chief Innovation Officer / Guest Management Solutions, TravelClick
  • Steve Earwaker, Vice President, Medallia, Inc.
  • Steve Curtin, Founder, Steve Curtin Customer Enthusiast!
  • Sue Garwood, Manager of Education and Training, Best Western Hotels & Resorts
  • Tony Bridwell, Partner and Practice Leader, Partners in Leadership (PIL)
  • Virginia Casale, Director, Global Education, Hospitality Excellence, Inc.

Hospitality Law

Hotel Conferencing

  • Brett Ellison, General Manager, Kansas City Marriott, Country Club Plaza

Hotel Market Reports

Hotel Operations

Human Resources, Recruitment & Training

Insurance

Mobile Technology

Revenue Management

  • Ahmed Mahmoud, Founder, revenueyourhotel.com
  • Ally Dombey, Managing Director, Revenue by Design
  • Amy Bair, Career Services Analyst, Florida International University's Chaplin School of Hospitality and Tourism Management
  • Angie Dobney, Vice President of Pricing & Revenue Management Services, Rainmaker Group
  • Anthony Clervi, Vice President, UNA Purchasing Solutions
  • Arturo Garcia Rosa, President & Founder, SAHIC South America and SAHIC Cuba
  • Ashley Verrill, Market Analyst, Software Advice
  • Barb Bowden, Director, Corporate Revenue Management, Peabody Hotels
  • Bhanu Chopra, CEO, RateGain
  • Bill Kotrba, VP of Industry Strategy, Leisure, Travel & Hospitality, JDA Software
  • Bill Linehan, Executive Vice President, Chief Marketing Officer, Red Lion Hotels Corporation
  • Boaz Ashbel, Managing Director, Aztec Group
  • Bob Mattler, Managing Director, Pace Equity
  • Bonnie Buckhiester, President, Buckhiester Management Limited
  • Breffni Noone, Associate Professor, School of Hospitality, The Pennsylvania State University
  • Brian Tkac, Senior Vice President of Marketing and Sales, Hotstmark Hospitality Group
  • Chinmai Sharma, Vice President Revenue Management, Wyndham Hotel Group
  • Clifford Ferrara, Vice President of Sales & Revenue Management, Chesapeake Hospitality
  • Daniel Chao, General Manager, Novotel Nanjing East and Novotel Nanjing Central
  • David Gilbert, President - Hospitality Group, Heartland Payment Systems
  • Denise Broussard, Senior Vice President Revenue Management & eCommerce, Interstate Hotels & Resorts
  • Don Wilson, Senior Vice President, Maxim Revenue Management Solutions
  • Drew Salapka, Vice President of Sales and Revenue Generation, Hotel Equities
  • EJ Schanfarber, President & Chief Executive Officer, Alliance Hospitality
  • Elizabeth Churchill, Chief Revenue Officer, Aqua-Aston Hospitality
  • Eric Gourdie, Strategic Revenue Director, Sceptre Hospitality Resources
  • Gary Isenberg, President, LWHA Asset & Property Management Services
  • Heather Stone, Global Executive Vice President, CSI Enterprises
  • Jesse Ostrum, Vice President of Revenue Management, Vantage Hospitality
  • Jim Sprigg, Director of Database Marketing & Analytics, Intercontinental Hotel Group
  • Jon Higbie, Managing Partner and Chief Scientist, Revenue Analytics, Inc.
  • Jonathan Sockell, Product Marketing Manager, Medallia
  • Kathy Conroy , CEO and Director/Partner , HVS Miami
  • Kelly McGuire, Vice President, Advanced Analytics, Wyndham Destination Network
  • Kevin Robinson, COO and Managing Partner, Aparium Hotel Group
  • Klaus Kohlmayr, Chief Commercial Officer, TSA Solutions
  • Kristie Dickinson, Senior Vice President, Business Development and Marketing, CHMWarnick
  • Kristie Goshow, Vice President Marketing, Sabre Hospitality
  • Lily Mockerman, Founder, Total Customized Revenue Management
  • Liz Uber, Vice President of Revenue Management, Pillar Hotels & Resorts
  • Loulu Lima, Principal, LL Consulting
  • Mario Candeias, Regional Director, Lisbon, Pestana Hotels and Resorts
  • Mark Masuda, Vice President of Sales & Marketing , AmericInn
  • Mark Davis, General Manager, Hilton Los Angeles Universal City
  • Matt Lindsay, President, Mather Economics LLC
  • Matthew Goulden, Managing Director, Triometric
  • Michael McCartan, Managing Director Europe, the Middle East, and Africa, Duetto
  • Michael Brownsdon, Associate, Capital Allowances, Savills
  • Michelle Woodley, Senior Vice President of Distribution & Revenue Management, Preferred Hotel Group
  • Mmatsatsi Ramawela, CEO, Tourism Business Council of South Africa
  • Motti Tadmor, Technology Business Analyst, MICROS Systems, Inc.
  • Nicole Adair, Area Director of Revenue Management, SHR
  • Nitin Shah, Chairman & CEO, Embassy National Bank
  • Paul Wood, Vice President of Revenue Management, Greenwood Hospitality
  • Paula Macdonald, Director of Communications, McKibbon Hotel Management, Inc.
  • Rhett Hirko, Executive Director, Preferred Hotels and Resorts
  • Robert Mandelbaum, Director of Research Information Services, CBRE Hotels' Americas Research
  • Robert Rauch, Chief Executive Officer, RAR Hospitality
  • Sanjay Nagalia, Senior Vice President & Co-Founder, IDeaS - A SAS Company
  • Scott Roby, Vice President, Revenue Management, Evolution Hospitality
  • Sheenal Patel, Co-Founder and Chief Executive Officer, NVN Hotels
  • Sheryl E. Kimes, Professor of Operations Management, Cornell University School of Hotel Administration
  • Stan van Roij, Managing Director, Easy (Ez) Revenue Management Solutions Ltd
  • Stefan Wolf, Senior Vice President Revenue & Distribution Strategy, Onyx Hospitality Group
  • Stephen Darling, Principal, Stephen Darling Hospitality Consultancy Inc.
  • Steven Pinchuk, Lead Customer Intelligence & Revenue Management, IBM
  • Theodore Mandigo, Professor, Kendall Coillege
  • Thomas W. Storey, President of Hospitality, SONIFI Solutions
  • Tom Engel, Principal, T.R. ENGEL Group
  • Yatish Nathraj, Hotel Broker, HTL Hospitality Advisors

Sales & Marketing

Security & Safety

Social Media & Relationship Marketing

Spas, Health & Wellness

Technology

Coming Up In The July Online Hotel Business Review




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Feature Focus
Hotel Spa: Measuring the Results
As the Hotel Spa and Wellness Movement continues to flourish, spa operations are seeking new and innovative ways to expand their menu of services to attract even more people to their facilities, and to and measure the results of spa treatments. Whether it’s spa, fitness, wellness meet guest expectations. Among new developments, there seems to be a growing emphasis on science to define or beauty services, guests are becoming increasingly careful about what they ingest, inhale or put on their skin, and they are requesting scientific data on the treatments they receive. They are open to exploring the benefits of alternative therapies – like brain fitness exercises, electro-magnetic treatments, and chromotherapy – but only if they have been validated scientifically. Similarly, some spas are integrating select medical services and procedures into their operations, continuing the convergence of hotel spas with the medical world. Parents are also increasingly concerned about the health and well-being of their children and are willing to devote time and money to overcome their poor diets, constant stress, and hours spent hunched over computer, tablet and smartphone screens. Parents are investing in wellness-centric family vacations; yoga and massage for kids; mindfulness and meditation classes; and healthy, locally sourced, organic food. For hotel spas, this trend represents a significant area for future growth. Other trends include the proliferation of Wellness Festivals which celebrate health and well-being, and position hotel spas front and center. The July issue of the Hotel Business Review will report on these trends and developments and examine how hotel spas are integrating them into their operations.