HOTEL BUSINESS REVIEW

FOCUS:

Hotel renovations for the modern traveler focus on enhancing guest experiences through technology, sustainability, and wellness. Key updates include smart room features, energy-efficient systems, and eco-friendly practices. Hotels also prioritize health-focused amenities, such as fitness centers and wellness spaces, while creating unique, local experiences. These renovations cater to tech-savvy, eco-conscious, and comfort-seeking travelers, redefining traditional hospitality. READ MORE

The travel industry thrives on connecting diverse cultures, and setting your global hospitality portfolio apart requires crafting an identity that transcends borders. Brands must balance consistency with celebrating local flair, ensuring personalized experiences while maintaining core values. By fostering open communication and setting clear expectations, hospitality brands can deliver a top-notch experience to every guest who walks through the door. READ MORE

Gen Z is entering the Hospitality world as guests. It is very important that industry leaders recognize the importance of personalization and customized experiences. Young adults are conditioned to converting most of their interactions socially, economically, and educationally to represent their unique values and interests. Hotels need to provide opportunities for new travelers to alter their immediate interfaces with the world and each other in multiple perspectives. READ MORE

What's the key to staying ahead in hospitality marketing for 2025? One word: flexibility. From harnessing AI for added efficiency, redefining what it means to be "customer-centric," and building loyalty through CRM, 2025 is all about being ready to change at a moment's notice. Adapt, evolve, and prepare to thrive in this unpredictable world. READ MORE

AI is everywhere, but should you integrate it into your hotel marketing and PR? While some may be eager to leverage AI to create press releases, blog posts, social media content, and more, this emerging technology may have some drawbacks. When is it best to use AI, and when is it more advantageous to have a human manage your promotions? READ MORE

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Elaina Lackaye

Synergy between a hotel's many stakeholders results in every element, from visual aesthetics to guest experience, aligning with the brand's unique vision. By working closely with owners and operational staff, designers can enhance brand identity and optimize operational flow through authentic storytelling that delivers a cohesive and memorable experience to drive guest loyalty and satisfaction. READ MORE

Paul McElroy

When it comes to adaptive reuse, there is so much potential to create value from underutilized assets. Whether it's modernizing guest rooms, adding new spaces, reworking property layouts, or introducing new amenities and food and beverage concepts, there is ample opportunity to unlock value with the perfect combination of creative vision, bold ideas and technical skills. READ MORE

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