HOTEL BUSINESS REVIEW FOCUS:
The Trafficking Victims Protection Reauthorization Act (TVPRA) has contributed to increased legal activity taken against the hospitality industry recently. Civil liability under the law includes any business or individual that knowingly benefits from participating in trafficking-whether or not they were directly involved-creating significant risk and an importance of understanding key terms under the law. This article explores those terms and recent legal updates to consider. READ MORE
Technology is revolutionizing how professionals connect, engage and collaborate. From AI-driven matchmaking and interactive site visits to touch-free check-ins and digital credentials, these tech innovations are enhancing efficiency, engagement, and decision-making in meetings and events. Jamie Bruce, President of Teneo Hospitality Group, explores 11 key advancements that are undoubtedly shaping the future of the industry. READ MORE
Hoteliers face shrinking RevPAR and rising costs, making agility essential. Real-time labor tools, predictive housekeeping, and compliance automation help cut waste without sacrificing service or guest experience. Reinvesting part of the savings into high-impact guest experiences boosts ROI. "Running lean" isn't austerity-it's strategic adaptability that protects margins, improves efficiency, and positions hotels to thrive when demand returns. READ MORE
Hotel insurance is a crucial component of risk management in the hospitality industry. From natural disasters to liability claims, hotels face a wide range of potential risks that can significantly impact operations. The state of Georgia, with its unique blend of urban centers, coastal areas, and seasonal weather threats, has provided valuable lessons in how hotel insurance can protect businesses and support long-term resilience. READ MORE
Are you a cyclist? Are you following the Tour (de France)? What is your jersey colour preference: yellow, green or polka dot? The world's most famous and prestigious cycling competition provides hoteliers with great insights about how to be a winner. Or a GC, if you like. Be inspired from road racing strategies and roles supporting your efforts in the wellness world! READ MORE
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There is no single dress code law that hoteliers can look to for guidance when it comes to dress code policies, which can make their drafting and enforcement tricky. Thoughtfully crafting a dress code policy can set employee expectations, increase productivity, and even prevent claims of unlawful harassment, discrimination, and retaliation. This article provides a few of the important considerations for drafting and/or revising your hotel's dress code policy. READ MORE
In this article, we explore the wide ranging reforms brought about by the behemoth that is The Building Safety Act 2022 and its associated regulations (the "BSA"), the understanding of which is of critical importance to anyone involved in a UK based project including a "residential" component (which may include branded residences, and in some cases, hotel developments). READ MORE
