HOTEL BUSINESS REVIEW FOCUS:
Technology is revolutionizing how professionals connect, engage and collaborate. From AI-driven matchmaking and interactive site visits to touch-free check-ins and digital credentials, these tech innovations are enhancing efficiency, engagement, and decision-making in meetings and events. Jamie Bruce, President of Teneo Hospitality Group, explores 11 key advancements that are undoubtedly shaping the future of the industry. READ MORE
Hoteliers face shrinking RevPAR and rising costs, making agility essential. Real-time labor tools, predictive housekeeping, and compliance automation help cut waste without sacrificing service or guest experience. Reinvesting part of the savings into high-impact guest experiences boosts ROI. "Running lean" isn't austerity-it's strategic adaptability that protects margins, improves efficiency, and positions hotels to thrive when demand returns. READ MORE
Hotel insurance is a crucial component of risk management in the hospitality industry. From natural disasters to liability claims, hotels face a wide range of potential risks that can significantly impact operations. The state of Georgia, with its unique blend of urban centers, coastal areas, and seasonal weather threats, has provided valuable lessons in how hotel insurance can protect businesses and support long-term resilience. READ MORE
Are you a cyclist? Are you following the Tour (de France)? What is your jersey colour preference: yellow, green or polka dot? The world's most famous and prestigious cycling competition provides hoteliers with great insights about how to be a winner. Or a GC, if you like. Be inspired from road racing strategies and roles supporting your efforts in the wellness world! READ MORE
The Trafficking Victims Protection Reauthorization Act (TVPRA) has contributed to increased legal activity taken against the hospitality industry recently. Civil liability under the law includes any business or individual that knowingly benefits from participating in trafficking-whether or not they were directly involved-creating significant risk and an importance of understanding key terms under the law. This article explores those terms and recent legal updates to consider. READ MORE
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COVID-19 halted in-person meetings and we haven't been the same since. Amidst and following this shift, Meet Chicago Northwest (MCNW) was able to innovate and expand, while also creating a toolkit for future obstacles that may arise. Destination marketing executive, Heather Larson, President and CEO, believes that the future of meetings and events will rely heavily on key technology. READ MORE
The hospitality industry experienced a significant transformation post-pandemic, leading hotel groups to adopt a new hybrid model. Dream Hollywood has embraced this shift, leveraging technology to enhance guest experiences, introducing innovative meeting spaces, virtual events, VR technology for remote engagement, and more, as well as properly preparing staff with cross-training to adapt to changing demands. Dream Hollywood's forward-thinking approach, embracing flexibility and creativity, redefined the concept of hospitality and opened doors to new opportunities. READ MORE
