Nearly 8 million hotel and hospitality employees have been laid off or furloughed since the COVID-19 pandemic brought travel to a standstill. But what happens when life resumes and business comes back? Traitify CEO Dan Sines offers advice to hiring managers before they face a tidal wave of applications from unemployed workers looking to return to the industry. READ MORE
Tourism must come back, and the question is how. The industry has a choice: return to business as usual (or worse, take backward steps in progress) or use sustainability as a core driver for a safe return. In this piece, Sabina and Gloria Fluxà, respectively, CEO and Corporate Sustainability Officer (CSO) at Iberostar Group, share what they believe are three key aspects to consider to build a better industry. READ MORE
Times change, styles change, places change. Yet some things remain. Over the last three hundred years we have seen the lodging industry morph from a smattering of mom-and-pop inns into multi-billion-dollar sector of the world economy. We've have seen the modest roadside pub give way to the grand hotels of the early 20th century, the business-class hotel, and sprawling resorts worldwide. Yet through all the changes there remains a constant; The Hotel Lobby, and with it the bar and restaurant. READ MORE
As hotels start opening and meeting planners begin looking for venues that their clients will be comfortable with, what are the critical items to focus on to ensure capturing the available revenue? How best can you prepare your hotel, your team, and owners for the next 24 months and beyond? Modifying your budgets, sales procedures, marketing plans, revenue expectations and even your comp set during the rebuilding is paramount. READ MORE
August FOCUS
Food & Beverage: New Technological Innovations
The hotel food and beverage (F&B) environment has been impacted significantly by the coronavirus pandemic, leading to many chains being forced by circumstances to pivot to a new way of operating. In the short-term, many hotel F&B divisions have looked at repurposing their spaces, while others have simply stopped operating for the interim. As we move towards the post-Covid world, here's what I expect to see happening in F&B as hotels try to get back to the new normal. READ MORE
When COVID-19 hit, hospitality tech solutions went from a nice to have to a necessity for many hospitality operators who are working to stay open and keep customers and staff safe. However, with bars, restaurants, and hotels at limited capacity, now is the time for venues to look into tech that can also help them beyond the pandemic to see what tools they can use long-term and implement now while they have the time. READ MORE
Wine enthusiasts have started to consume and demand better quality wines during their business trips and holidays, prompting hotels to ramp up their wine-centric experiences. With so many lodging and dining choices, wine programs offer companies a way to stand out and reach a new target audience, especially as the world of hospitality gets back on its feet post COVID-19. Here are some hotels that have successfully implemented wine programs and forged the way for collaboration between the hotel and wine industry. READ MORE
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The hospitality industry has dramatically been impacted by current events and although designers have always been challenged, today's challenges are extreme and unknown. The entire industry is moving into a more germ-conscious design structure with less touching than before and exploring all types of touch-less technology. Who we were and who we will become is the true challenge, and the only option the restaurant and hotel industry have is to adapt and move forward by leveraging technology. As consumers become more mindful about their products and services, there is an increasingly bigger demand for foods that are more sustainable, healthier, organic, and even ethical causing a wellness-focused design to strongly emerge. READ MORE
More than just a passing fad, experiential travel is the new norm. Whether it's for business or pleasure, travelers today are seeking out authentic experiences that leave an indelible memory. In today's world of #foodiegrams and followers hotels differentiate themselves by delivering culinary experiences that are delicious, delightfully memorable… and camera ready. Our Food+Drink Innovation team at PM Hotel Group is launching culinary concepts that break with the traditional "hotel restaurant" formula and instead creating foodie-focused experiences that activate our public spaces, attract locals and guests alike and deliver moments to remember. Hyper-local beverage programs mix with thoughtful activations to create memorable moments. READ MORE
