Editorial Board   

Mr. Cicero

Sam Cicero

President, Cicero's Development Corp.

Sam E. Cicero, Jr. took over the helm as president of Cicero’s Development in 2012 after a successful 35-year career working in all departments of the company. His responsibilities included working on the construction team developing expertise in the various trades, as well as working in the administrative side of the business where his responsibilities included human resources, accounts receivable, information technology and sales and marketing. Today, Mr. Cicero oversees the daily operations of the business and is involved personally with each project, troubleshooting potential challenges and their solutions, communicating with project owners and representatives updating them on the progress of their project. Having been mentored by his father, Mr. Cicero holds the key values and leads the team in the traditions that have made Cicero’s a respected leader in the construction and commercial renovation industry, and has played a significant role in keeping Cicero’s at the forefront of quality and innovation. After developing expertise in executing their Renovationomix® program and its many divisifered systems, he became a principal developer of the company’s highly successful Disruption Avoidance Management (DAM) program that enables hotel clients to continue operating and maintaining high guest satisfaction levels throughout the renovation process. For over 3 decades, Mr. Cicero worked with his father to assemble a team of professionals respected for their commitment to customer service and quality work. Their track record for meeting deadlines and keeping to budget requirements have been second to none, demonstrating how well they know the renovation and construction process. Mr. Cicero solutions-oriented style has earned him a reputation among colleagues and clients alike for his ability to develop solid strategies, handle conflicts and resolve challenging situations. He has also earned industry awards for the company’s high standards of excellence. Sam Cicero, Jr. holds all licensing requirements for the various state and municipalities where Cicero’s does business, and is uniquely qualified to take Cicero’s Development to even greater heights. Please visit http://cicerosdev.com for more information.

Mr. Cicero can be contacted at 866-904-0141 or secicero@cicerosdev.com

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.