Ms. Willmott

Kristie Willmott

Group Director of E-Business & Customer Development

Jumeirah

Kristie Willmott is the Group Director of E-Business and Customer Development for the Dubai based international luxury hotel group, Jumeirah. In her role, Kristie has responsibility for online strategy that will grow sales revenue and deepen consumer relationships across the group's fourteen websites.

Prior to joining Jumeirah, Kristie held positions with Le Meridien Hotels, Utell and Virgin Atlantic Airways, where she developed web affiliate programs, 3rd party onward distribution, corporate loyalty programs and travel industry sales.

Kristie holds a First Class Batchelor of Arts Honors degree in Leisure and Tourism Management from the University of North London and is currently an Executive Officer on the HEDNA Board of Directors. Born in Holland and raised in the UK, Kristie now resides in Dubai, United Arab Emirates.

Ms. Willmott can be contacted at 971-4-3300111 or kristie.willmott@jumeirah.com

Coming Up In The March Online Hotel Business Review

"Hotel Business Review offers weekly articles for hotel management and operation and discussion on emerging growth markets."
Feature Focus
Hotel Human Resources: The Biggest Challenges
The economic challenges of the past four years have led many hotel companies to re-examine the ways in which they do business and how they deploy talent. In many cases, the work did not go away and fewer people were left to carry on the tasks that had previously been shared among many. As we work our way out of the recession and look forward to a healthier economic environment, there is an understanding that despite recovering business levels, we may never see the return of former staffing levels. This "new norm" of operating with leaner teams has led Human Resources professionals and people managers to look at career development and growth opportunities in a new light. The March Hotel Business Review will take a look at some of the strategies being used by successful hotel brands, and techniques human resource directors are currently exploring.
INSIGHTS FOR INDUSTRY LEADERS BY INDUSTRY LEADERS
"The Four Habits of Highly Effective Human Resources"
By James Bermingham, Vice President, Montage Hotels
"Embassy Suites 'The Circle of Leadership"
By Darci Riesenhuber, Director of Brand Culture, Embassy Suites Hotels
"Applying Consumer Marketing Best Practices to Employee Loyalty"
By Fred Bendana, Executive Director Client Services, Maritz Loyalty & Motivation
"How Incentives are Changing to Keep Existing Staff Motivated?"
By Jim Houran, Partner, HVS Executive Search
PLUS: Mobile Technology - Attracting & Retaining Top Talent - Education - Employee Engagement - Employment Claims & Litigation - Employment Contracts - HR Management.