Editorial Board   Guest Author

Mr. Hancock

Paul Hancock

Executive Chef, Miramonte Resort and Spa

Chef Paul Hancock took an interest in the kitchen at an early age. “I remember walking to the other side of the island and running home all wide-eyed, ‘Mom, they fry their fish in peanut oil over there!’” He explains, “I just had that fascination with how other people did things, how they lived their lives and cooked their food.” And so began a path of culinary discovery, rich with fine dining experiences at exclusive supper clubs in North Carolina, and some of the South’s legendary restaurants. Ever eager for new challenges, Chef Hancock traveled to the French Alps to accomplish his chef’s apprenticeship at L’auberge de L’Eridian under the tutelage of Chef Marc Veyrat—at the time a 3-star Michelin chef renowned for his foraging and use of wild herbs and ingredients. Chef Hancock quickly grasped the concept of great recipes and the meticulous steps that go into implementing them. Not one to rest on his laurels, Chef Hancock’s craftsmanship, resourcefulness, and wanderlust turned out to be a perfect match for super mega yachts; he spent 3 ˝ years executing elaborate dinner parties while traveling the world with elite guests and international celebrities. Back in the States, Chef Hancock was instrumental in opening five-star fine dining and banquet experiences in Hollywood, Florida, including the now Diplomat Resort and Spa, receiving the four star four diamond award from AAA. Here in California, Chef Paul has been called on by a long list of celebrity clients. Chef Hancock now calls Indian Wells home, delighted to share his farm-to-table values and focus on building new relationships in the small community of Indian Wells. Please visit http://miramonteresort.com for more information.

Mr. Hancock can be contacted at 760-837-1631 or phancock@destinationhotels.com

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.