Editorial Board

Mr. Rey Fernandez

Reynaldo Rey Fernandez

General Manager, AC Hotel San Juan Condado

Reynaldo Rey Fernandez joined AC Hotel San Juan Condado in 2016 and today serves as the hotel’s General Manager. He is responsible for overseeing the general administration of the hotel, sales positioning, revenue generation as well as top and bottom line deliverables. With over 21 years of experience in the hospitality industry, Mr. Rey Fernández began his career within Marriott International, Inc. in 2002 at the San Juan Marriott Resort & Stellaris Casino serving as a Supervisor of Recreation. After few years and many promotions, in October 2016 he ascended to his current position at the AC Hotel San Juan Condado where he was an integral contributor to the hotel’s opening, which took place on April 12, 2017. Mr. Rey Fernandez received the JW Marriott Award of Excellence in 2009 for his exemplary performance, character and dedication. The AC Hotel San Juan Condado celebrates the beauty of stylish modern design with its European soul and Spanish roots. Making a stylish entrance in Puerto Rico’s Condado neighborhood, the sleek new hotel is perfectly located in the center of the district and steps away from the beach. The contemporary hotel will feature refined, modern design guest rooms, a rooftop terrace, a relaxing lounge area as well as an innovative European and Puerto Rican beverage and food service fusion. Mr. Rey Fernandez is thrilled to bring this new breed of lifestyle hotel to the urban and culturally rich capital of Puerto Rico - AC Hotel San Juan Condado by Marriott is designed for creative, entrepreneurial spirits who are constantly on the go and who appreciate the oasis of a contemporary hotel that allows them to welcome moments of tranquility, be present and connect with others. Please visit http://www.marriott.com/hotels/travel/sjuac-ac-hotel-san-juan-condado/ for more information.

Mr. Rey Fernandez can be contacted at 1+787-827-7280 or Rfernandez@achotelsj.com

Coming up in January 2018...

Mobile Technology: Relentless Innovation

Technology has become a crucial component in attracting and retaining hotel guests, and the need to enhance a guest’s technology experience is driving a relentless pace of innovation. To meet and exceed guest expectations, 54% of hotels will spend more on technology in 2018, and mobile solutions in particular will top the list of capital investments. Many hotels are integrating mobile booking, mobile keys, mobile payments and mobile check-in into their operations. Other hotels are emphasizing the in-room experience, boosting bandwidth and upgrading flat screen TVs to more easily interface with guest mobile devices. And though not yet mainstream, there are many exciting technology developments on the near horizon. The Internet of Things (loT) is taking form in some places, and can be found in guest room control systems, voice activation systems, and in wearable sensors that can be used for access and payment options. Virtual reality headsets are available at some hotels so guests can enjoy virtual trips to exotic locations or if off-property, preview conference facilities and guest rooms. How long will it be before a hotel employs a fleet of robots for room service, or utilizes a hologram as a concierge, or installs gesture-controlled walls that feature interactive digital displays? Some hotels are already using augmented reality for translation services, or interactive wall maps, or even virtual décor. This pace of innovation is challenging property owners and brands to stay on top of the latest technology trends while still addressing current projects. The January Hotel Business Review will explore what some hotels are doing to maximize their opportunities in the mobile technology space.