Editorial Board   Guest Author

Mr. Laveti

Sridhar Laveti

Vice President of R&D & Global Customer Support, Agilysys

Mr. Sridhar Laveti is the Vice President of R&D and Global Customer Support at Agilysys. In this role, he is responsible for leading the product engineering and product management strategies for InfoGenesis, LMS, Visual One, Eatec, DataMagine, rGuest Seat and SWS. Mr. Laveti is an accomplished executive and brings more than 25 years of demonstrated technology and management leadership skills to the customer support teams.

Prior to joining Agilysys in 2017, Mr. Laveti was the Senior Vice President of Gaming Systems Business at Scientific Games, a lottery and gaming company. In that role, Mr. Laveti was responsible for overseeing over 1,300 employees and managing the Gaming Systems business group, which included R&D, Product Management, Services and Support.

In his earlier career, Mr. Laveti was with Manhattan Associates, a supply chain planning and execution software solutions company. As one of the first five employees, Mr. Laveti helped drive the design, development and services of the company's flagship products. During his 14 years at Manhattan Associates, Mr. Laveti held a variety of leadership positions with increasing responsibility, overseeing the development and services management of their supply chain solutions. Most recently, he was Senior Director of Professional Services at Manhattan Associates, responsible for software delivery and consulting services. During his tenure, Mr. Laveti contributed to the company's significant revenue grew to approximately $300 million annually, and more than 2,000 employees worldwide.

Mr. Laveti graduated from University of Madras, India with a master's degree in Engineering. He also received a bachelor's degree in electronics and communications from University of Madras, India. In his free time, Mr. Laveti volunteers with multiple charities in Atlanta area to assist underprivileged families in urban areas.


Please visit http://www.agilysys.com for more information.

Mr. Laveti can be contacted at +1 770-810-7800 or sridhar.laveti@agilysys.com

Coming up in October 2019...

Revenue Management: Focus On Profit

Revenue Management is still a relatively new profession within hotel operations and as such, it continues to evolve. One significant trend in this area is a shift away from using revenue as the foundation to generate key performance indicators (KPIs) and to instead place the emphasis on profit. Traditionally, revenue managers have relied on total revenue per available room (TrevPAR) and revenue per available room (RevPAR) as the basis of their KPIs. Now, some revenue managers are using gross operating profit per available room (GOPPAR) as their primary KPI. This puts profit at the center of revenue management strategy, and managers are increasingly searching for new ways to increase the profitability of their hotels. Return on Investment is the objective of any hotel investment, so it is only logical that profitability and ROI will be emphasized going forward. Another trend is an expanded focus on direct hotel bookings. Revenue managers know that one way to increase profitability is to steer guests away from online travel agencies (OTAs) and book directly with the hotel. This tactic also reinforces brand identity and loyalty, and encourages repeat business. In addition, it provides a valuable platform to market the hotel directly to the customer, and to upsell room upgrades or other services to them. Another trend for revenue managers involves automation in their software programs. Revenue management systems with automation are far more desirable than those without it. Automating data entry and logistics increases efficiency, allowing managers to spend more time on formulating strategy. As a bonus, an automated system helps with aggregating and interpreting data. The October issue of the Hotel Business Review will address these developments and document how some leading hotels are executing their revenue management strategies.