Editorial Board   Guest Author

Ms. Kies

Katherine Kies

Corporate Director Food & Drink Innovation Group, PM Hotel Group


Katherine Kies is the Corporate Director of PM Hotel Group's Food + Drink Innovation Group, In this role, Ms. Kies oversees the strategy, ideation and execution of all food and drink performance for the growing portfolio. A true foodie who lives to explore the world via its varied cultures and cuisines, Ms. Kies has led the group since its inception in 2017. Her responsibilities range from design and development consultation to market research, menu concepting and ultimately to managing key performance areas for our existing properties, all while inspiring a passion for innovation and creativity across the group.

A graduate of Cornell University's School of Hotel administration with a concentration in hospitality design, Ms.Kies began her career as a pastry chef at a Relais & Chateau in Nantucket, MA. She went on to join Avero, a restaurant analytics and consulting company.There, she partnered with global hospitality teams on optimizing their F&B performance. Her client roster included Four Seasons Hotels and Resorts, Kimpton Hotels &Restaurants, the Daniel Boulud Group and Think Food Group.While at Avero her special projects included developing and launching both their e-learning platform and their customer on boarding experience.

Today PM Hotel Group's growing portfolio and robust pipeline include luxury, lifestyle, full and select service hotels across 15 states. The Food + Drink team are challenged to re-think and re-imagine how we deliver all of our food programming-- restaurant, catering and banquet programs. Focused on disrupting the traditional hotel experience while delivering strong financial performance, the team is an integral part of the management company and its commitment to innovation.   

Ms. Kies is currently pursuing an MBA from Columbia University. She serves on the Marriott Food & Beverage Advisory Board, the Hotel F&B Advisory Board, the Junior Council of Children's National Medical Center and the Alumni Council for the Madeira School.


Please visit http://www.pmhotelgroup.com for more information.

Ms. Kies can be contacted at 202-787-3335 or kkies@pmhotelgroup.com

Coming up in December 2019...

Hotel Law: A Labor Crisis and Cyber Security

According to a recent study, the hospitality industry accounted for 2.9 trillion dollars in sales and in the U.S. alone, was responsible for 1 in 9 jobs. In an industry of that scope and dimension, legal issues touch every aspect of a hotel's operation, and legal services are required in order to conform to all prevailing laws and regulations. Though not all hotels face the same issues, there are some industry-wide subjects that are of concern more broadly. One of those matters is the issue of immigration and how it affects the ability of hotels to recruit qualified employees. The hotel industry is currently facing a labor crisis; the U.S. Labor Department estimates that there are 600,000 unfilled jobs in the industry. Part of the problem contributing to this labor shortage is the lack of H2B visas for low-skilled workers, combined with the difficulty in obtaining J-1 visas for temporary workers. Because comprehensive immigration reform is not being addressed politically, hotel managers expect things are going to get worse before they get better. Corporate cyber security is another major legal issue the industry must address. Hotels are under enormous pressure in this area given the large volume of customer financial transactions they handle daily. Recently, a federal court ruled that the Federal Trade Commission had the power to regulate corporate cyber security, so it is incumbent on hotels to establish data security programs in order to prevent data breaches. The lack of such programs could cause hotels to face legal threats from government agencies, class action lawsuits, and damage to their brand image if a data breach should occur. These are just two of the critical issues that the December issue of Hotel Business Review will examine in the area of hotel law.