Editorial Board   Guest Author

Ms. Loupee

Emily Loupee

Area Senior VP Real Estate & Hospitality, Gallagher & Co.

Emily Loupee joined Gallagher & Co. in October of 2008 as an Account Executive in the Glendale office. She is part of a team of 20 professionals and is responsible for servicing existing accounts, developing new business accounts, and supervising Account Managers and Account Assistants. Ms. Loupee specializes in placing Professional and Management Liability for the Real Estate industry.

Ms. Loupee is the Co-National Director for the Real Estate Practice for Management and Professional Liability and operates as a knowledge resource for the country for both clients and other Gallagher brokers. She leads the placements for Management and Professional Liability policies for public and privately-held companies, with expertise in negotiating policy language, structuring complex programs and tailoring policies to fit each client.

Ms. Loupee helped craft and launch the Gallagher Real Pro Plus product geared toward providing comprehensive, real estate specific Management and Professional Liability for real estate companies.

Ms. Loupee is also the national Subject Matter Expert for Employment Practices Liability Insurance for the practice, and is responsible for leading the practice in EPL expertise, trends and issues. She authors several Market Condition reports and whitepapers each year on EPL trends and topics.

Ms. Loupee specializes in program design and coverage analysis for Management Liability, including Directors and Officers Liability, Cyber Liability, Employment Practices Liability, Fiduciary Liability, Crime Coverage, Kidnap & Ransom and Errors and Omissions Liability Coverage.

Ms. Loupee has experience broking for Fortune 100 companies as well as middle market companies and private companies. She has experience drafting policy language and performing detailed coverage comparisons and negotiating complex programs with over thirty insurance companies in the United States, Europe and Bermuda.

Please visit http://www.ajg.com for more information.

Ms. Loupee can be contacted at +1 818-539-2300 or emily_loupee@ajg.com

Coming up in October 2020...

Revenue Management: Maximizing Profit

Hotel Revenue Management continues to evolve at a blistering pace. Driven by technological innovation and new distribution channels, there are some dynamic opportunities for expansion in this fast-growing field. The technology is primarily designed to help revenue managers further refine their operations and pricing models to maximize hotel profit. For example, hotels can't be all things to all people, so a key strategy is to precisely identify their target audience. By employing geo-targeting techniques and analyzing behavior such as previous bookings, on-property purchases and online shopping practices, there is an increased capability to define guest demographics. By segmenting customers in more specific ways, hotels are able to create more personalized experiences which, in turn, allow managers to optimize their room rates. It is also an effective way to fulfill the unique needs and preferences of the individual. Another methodology is to consistently monitor the competition's pricing strategies. There are software tools that analyze a competitor's current rates, and then allow a hotel to make its own pricing adjustments. It is also a useful means to conduct forecasting models. Other technologies that are being integrated into a revenue manager's toolkit include Artificial Intelligence in the form of automated algorithms, and Voice Recognition (VR) for data inquiries, rate changes, and booking behavior. Predictive and analytic software programs are also being leveraged to provide more forward-looking data, instead of the usual reliance on historical performance. These metrics allow managers to be more proactive - rather than reactive - with their revenue strategy. The October issue of the Hotel Business Review will examine these developments and report on how some leading hotels are executing their revenue management strategies.