Editorial Board   Guest Author

Mr. Raine

Michael Raine

Business Development/Project Executive, HITT

"With over 30 years of experience within the construction industry, Michael Raine serves HITT Contracting's Hospitality division whose broad range of experience ranging from historic renovations to ground up, new construction hotels for some of the world's most exclusive brands produces revenues in excess of $100 million per year.

Mr. Raine began his career in his family's plumbing business, cleaning copper fittings in the office basement at the age of 10 and eventually earning his Master Plumber / Gas-Fitters licenses in five local Washington, DC jurisdictions. As a project manager and business development executive he has a true passion for the construction industry and has built a reputation as a true client advocate. Detailed planning, enhanced communication, and understanding client objectives ensures a proactive approach to business development and project management where any goal is within reach.

Specializing in hospitality and commercial construction including PIP's, renovations, re-purposing and base building, Mr. Raine's list of clients range from limited and full service to luxury and resort hospitality clients for both corporations and owner / operators. He builds, maintains, and enhances client relationships. His passion for the client has prompted him to teach client relationship management courses over his career. His mantra for maintaining client relationships falls under three simple rules: keep your promises, return every phone call, and take every phone call.

As Project Executive within HITT's Hospitality division, Mr. Raine is tasked with expanding the client base, building and enhancing existing client relationships and overseeing a dynamic project management team. He facilitates client relationships and is responsible for contract review, negotiation, and administration. He is dedicated to ensuring project success through ownership of the schedule, project team management, and subcontractor management."

Please visit http://www.hitt.com for more information.

Linkedin Profile: https://www.linkedin.com/in/michaelraine/

Mr. Raine can be contacted at +1 703-289-9247 or miraine@hitt-gc.com

Coming up in October 2020...

Revenue Management: Maximizing Profit

Hotel Revenue Management continues to evolve at a blistering pace. Driven by technological innovation and new distribution channels, there are some dynamic opportunities for expansion in this fast-growing field. The technology is primarily designed to help revenue managers further refine their operations and pricing models to maximize hotel profit. For example, hotels can't be all things to all people, so a key strategy is to precisely identify their target audience. By employing geo-targeting techniques and analyzing behavior such as previous bookings, on-property purchases and online shopping practices, there is an increased capability to define guest demographics. By segmenting customers in more specific ways, hotels are able to create more personalized experiences which, in turn, allow managers to optimize their room rates. It is also an effective way to fulfill the unique needs and preferences of the individual. Another methodology is to consistently monitor the competition's pricing strategies. There are software tools that analyze a competitor's current rates, and then allow a hotel to make its own pricing adjustments. It is also a useful means to conduct forecasting models. Other technologies that are being integrated into a revenue manager's toolkit include Artificial Intelligence in the form of automated algorithms, and Voice Recognition (VR) for data inquiries, rate changes, and booking behavior. Predictive and analytic software programs are also being leveraged to provide more forward-looking data, instead of the usual reliance on historical performance. These metrics allow managers to be more proactive - rather than reactive - with their revenue strategy. The October issue of the Hotel Business Review will examine these developments and report on how some leading hotels are executing their revenue management strategies.