Editorial Board   Guest Author

Mr. Arigo

Robert Arigo

Vice President of Operations - New York, M&R Hotel Management

Robert Arigo, a 31-year hospitality veteran,joined M&R Hotel Management of Great Neck, New York, in September 2018 as vice president of operations for the company's 17 managed hotels in the New York metropolitan area. His mandate is to ensure that each hotel meets, if not exceeds, the high service standards set by M&R and its affiliated brands.

During his lodging career, Mr. Arigo has worked to create strong operating platforms designed to deliver a high level of guest service, while helping ownership and the brands to achieve their goals.

Before joining M&R, Mr. Arigo was senior director of operations for the New York properties of Hersha Hospitality Management, based in Philadelphia. From 2010 to 2012, he was chief operating officer and asset manager for New York-based Widewaters Hotels LLC. With Capital Hotel Management, he led the finance team as vice president.

Earlier in his career, Mr. Arigo played a hands-on role in multiple asset management assignments for the Black Acre Portfolio of upscale resort and urban hotels. Prior to that, he was general manager of hotels in New York, Florida and Virginia.

Mr. Arigo's asset management experience includes senior positions with Highgate Hotels. From 2005 to 2007, he had oversight of the significant United States lodging portfolio?of Goldman Sachs, the global investment bank.

Mr. Arigo is proud of his commitment to a philanthropic efforts, including an Autism Speaks campaign conducted during his tenure with Hersha Hospitality Management that exceeded its fundraising goals.

Mr. Arigo earned a bachelor of science degree in finance at Bentley College in Waltham, Massachusetts. He has been recognized with multiple Hotel of the Year and Award of Excellence citations by Marriott International, Hilton Worldwide and Hersha Hospitality Management. 

Please visit http://www.mrhotelgroup.com for more information.

Mr. Arigo can be contacted at +1 516-279-4888 or info@mrhotelgroup.com

Coming up in July 2020...

Hotel Spa: Back to Nature

As the Wellness Industry continues to expand, hotel spas are also diversifying, placing a greater emphasis on overall well-being. For some spas, this means providing clients with all-inclusive packages that include fitness classes, healthy dining, and offsite leisure activities, in addition to their core services. For example, spas near ski resorts are offering packages that include lift passes, pre-ski yoga sessions, after-ski dinners and spa treatments. Other spas are offering packages that include massages, saunas, mineral baths, hot springs, and recreational hiking and snowmobile activities. These kinds of spa offerings are also part of a "Back to Nature" movement that encourages guests to get out and experience the healing qualities of nature. One such therapy is the Japanese practice known as "forest bathing" which has become popular with spas that are near wooded areas. This practice relies on the ancient power of a forest for promoting a sense of health and well-being. Other spas are incorporating precious metals and stones into their health and beauty treatments - such as silver, gold, pearls and amber. Silver ion baths relax the body and mind, reduce fatigue, and restore energy balance. Gold keeps skin radiant and can even treat various skin diseases and infections, due to its antibacterial qualities. Amber is used to calm the nervous system and to relieve stress. Other natural products and therapies that are increasingly in demand include sound therapy, cryotherapy, infra-red saunas, and even CBD oil, which is being used in massages, facials and foot scrubs, providing a new form of stress relief. The July issue of the Hotel Business Review will document these trends and other new developments, and report on how some hotel spas are integrating them into their operations.