Editorial Board   Guest Author

Mr. Lala

Probal Lala

Chief Executive Officer, Fluent.ai

Probal Lala is the Chief Executive Officer (CEO) of Fluent.ai, a voice recognition solutions company.

Mr. Lala, a telecom executive turned serial technology entrepreneur and investor, was named permanent CEO late last year to further grow the company and help expand Fluent.ai's technology solutions worldwide.

Prior to this position, Mr. Lala has been an active Angel Investor for the past 12 years as Chair of the Maple Leaf Angels Corporation. With more than 30 years of leadership experience across various companies in the technology industry,

Mr. Lala has held a range of diverse senior executive roles, including CEO of About Communications, Vice President Sales at Alcatel-Lucent Canada, CEO of AirRoamer, Vice President and General Manager of Internet Operations at Bell Canada, and General Manager and Chief Technology Officer at Stentor Services Inc. He brings a breadth of experience to the table that will help the company grow in 2020.

At Fluent, Mr. Lala is helping propel company growth and leverage its range of artificial intelligence (AI) voice interface software products to offer up to original equipment manufacturers (OEMs) and service providers.

Fluent.ai Inc. is a privately held Canadian company founded in 2015 and based in Montreal that delivers offline, noise robust voice recognition solutions in any language. Fluent.ai's solutions deliver unprecedented accuracy along with a highly customizable user experience with the goal of finally breaking the barriers to worldwide adoption of voice user interfaces. With this in mind, in his role as CEO Mr. Lala is driving the company's mission to voice enable the world's devices.

Please visit http://www.fluent.ai for more information.

Linkedin Profile: https://www.linkedin.com/in/proballala/?originalSubdomain=ca

Mr. Lala can be contacted at +1 416-643-3860 or probal.lala@fluent.ai

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.