Editorial Board   Guest Author

Mr. Meade

Bill Meade

Director, Tetra Tech

Bill Meade is an international energy and environmental consultant with over 30 years of experience. He currently lives and works in Indonesia where he heads the Indonesia Clean Energy Development project. Now in its second phase, ICED is the centerpiece of USAID Indonesia's low emissions development support in the energy sector.

Beginning in 2011, the ICED project established a network of public and private sector partners involved in clean energy development and greenhouse gas (GHG) emissions reduction in the energy sector. Partners include national, provincial and district-level government agencies; banks and financial institutions; project developers; the national electric utility (PLN); industry trade associations; and research institutions.

Mr. Meade has supported government agencies, industry associations, and private companies in the design and implementation of renewable energy, energy efficiency, environmental impact assessment, environmental management, rural economic development, and sustainable tourism.

Mr. Meade has consulted with hotel and resort companies including Starwood Hotels and Sandals Resorts, hotel and tourism associations, government tourism ministries and development agencies, tour operators, international organizations such as World Travel and Tourism Council and U.N. World Tourism Organization, Inter-American Development Bank, Asian Development Bank, World Bank, European Union and the U.S. Agency for International Development.

Prior to moving to Indonesia, Mr. Meade worked throughout the Egyptian Red Sea coast and Caribbean introducing environmental management in hotels and resorts and sustainable tourism destinations. He specializes in designing impactful programs that are jointly implemented by government, private sector and civil society. The programs incorporate energy and water efficiency, waste management, green purchasing, training and awareness, and strategic marketing.

Mr. Meade has a Bachelor's degree in energy and environmental management and an MBA specializing in sustainability.

Please visit http://www.htttp://tetratech.com for more information.

Mr. Meade can be contacted at +1 703-387-2134 or bill.meade@tetratech.com

Coming up in April 2021...

Guest Service: Health and Safety First

Though expectations are that hotels will return to some semblance of normalcy in 2021, their highest priority must continue to be the health and safety of guests and employees. To that end, hotels are training their guest service personnel in enhanced cleaning routines, which include the following practices - bathrooms, elevator buttons, remote controls and other high-touch items, are disinfected and cleaned with a higher frequency; all tables, chairs and menus in restaurants are cleaned at a much higher frequency, and after each seating; floor markers in public areas to remind guests and team members to maintain physical distance; hand alcohol stations and disposable gloves in lobbies and restaurants; loose items such as pens, note pads and information material removed from rooms and meeting rooms; limiting the number of seats in restaurants and public areas; and revised food & beverage offerings. The April issue of the Hotel Business Review will review how guest service personnel are being trained to maintain health and safety protocols in their operations.