Editorial Board   

Ms. Healey

Marilyn Healey

President , Association for Convention Operations Management

Marilyn Healey was formerly President of the Association for Convention Operations Management (ACOM), an association dedicated to advancing the practice of convention services management in the meetings industry, and is also Senior Convention Services Manager at the Hyatt Regency Long Beach. Marilyn has 25 years of experience in the meeting planning and hospitality industry. A native of San Francisco, Marilyn began her career in 1980 as a Public Relations Manager for a non-profit organization in downtown Los Angeles, where she was responsible for coordinating annual meetings, special event fundraisers, and media events. In 1989, Marilyn moved over to the hospitality side of meeting planning and worked for Hyatt Hotels until 1995. From 1995 to 2000, Marilyn gained additional experience in the meetings industry, working for the Long Beach Area Convention and Visitors Bureau, where she served as Convention Services and Registration Manager for 5 years. From 2000 to 2005, Marilyn served as Director of Meetings & Convention Services at the Hilton Long Beach Hotel and Conference Center, and then the Hyatt Orange County. An ACOM member since 1996, she received the ACOM Member of the Year Award in 2001, was past Chair of the ACOM Marketing and Communications Committee and Past President of ACOM's Southern California Chapter from 1998-1999.

Ms. Healey can be contacted at 562-491-1234 or Marilyn.Healey@Hyatt.com

Coming up in May 2020...

Eco-Friendly Practices: Creative Innovation

Being eco-friendly is no longer a fad. It is an urgent planetary need and hotels are actively doing their part to reduce their carbon footprint by implementing sustainable, green practices. In addition to the goodwill derived from doing the right thing, hotels are also realizing the benefits to their business. A large percentage of Millennials expect hotels to be eco-friendly and will only patronize those properties that are proudly conforming. Consequently, more hotels are realizing that sustainability is a key element in a successful branding strategy. In addition, going green can lead to a more profitable bottom line, as savings on electricity, water and cleaning materials can add up. Also, there are other advantages that come with being an eco-friendly business, such as government subsidies and tax and loan incentives. As a result, many hotels are finding innovative ways to integrate eco-friendly practices into their business. Geo-thermal energy systems, along with energy-from-waste systems, are being used to heat and cool the property. Passive solar panels, green roofs, natural lighting and natural ventilation strategies also assist in energy conservation. Low-flow water systems and plumbing fixtures make a contribution, as does eco-friendly hardwood flooring, and energy efficient televisions and appliances throughout the property. In addition, some hotels have implemented in-room recycling programs, and only provide all-natural, personal care items. One hotel has actually constructed a bee-keeping operation on their grounds. Not only is this good for the bees but the hotel also produces products from the operation which they sell. This kind of creative innovation also holds enormous appeal to guests. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.