Editorial Board   

Mr. Blanc

Eric Blanc

President, ACOM

Eric Blanc is President of ACOM - the Association for Convention Operations Management. A tenured professional with over 18 years of experience in the hospitality industry, Mr. Blanc is a graduate of Florida State University with a Bachelor of Science Degree in Business and Marketing.

Mr. Blanc is a Certified Meeting Professional and graduated from the International Association of Assembly Managers Public Assembly Facility Management School.  He was recently named the Director of Sales and Marketing for the Tampa Convention Center in Tampa, Florida after serving as a National Sales Manager with the Freeman Companies, based in Orlando, Florida.

Prior to his time at the Freeman Companies, Mr. Blanc served as Senior Convention Services Manager at the Tampa Convention Center and Tropicana Field (formerly known as the Florida Suncoast Dome) in St. Petersburg, Florida.

Mr. Blanc has been actively involved in the hospitality industry and is a member of ACOM (Association for Convention Operations Management), NCBMP (National Coalition of Black Meeting Planners) and PCMA (Professional Convention Management Association). He has also served on the PCMA Annual Meeting Planning Committee.

Please visit http://www. for more information.

Mr. Blanc can be contacted at +1 813-274-7773 or Eric.Blanc@ci.tampa.fl.us

Coming up in April 2021...

Guest Service: Health and Safety First

Though expectations are that hotels will return to some semblance of normalcy in 2021, their highest priority must continue to be the health and safety of guests and employees. To that end, hotels are training their guest service personnel in enhanced cleaning routines, which include the following practices - bathrooms, elevator buttons, remote controls and other high-touch items, are disinfected and cleaned with a higher frequency; all tables, chairs and menus in restaurants are cleaned at a much higher frequency, and after each seating; floor markers in public areas to remind guests and team members to maintain physical distance; hand alcohol stations and disposable gloves in lobbies and restaurants; loose items such as pens, note pads and information material removed from rooms and meeting rooms; limiting the number of seats in restaurants and public areas; and revised food & beverage offerings. The April issue of the Hotel Business Review will review how guest service personnel are being trained to maintain health and safety protocols in their operations.