Editorial Board   Guest Author

Mr. Metivier

Pascal Metivier

Founder & Chief Executive Officer, OpenWays

Pascal Metivier is widely recognized within the global hospitality industry and the security industry as a specialist in hotel security, responsible for several of the security technology patents now in existence. In 2009 he launched OpenWays as the hospitality industry's first global provider of mobile-based access-management solutions. With 17-plus years of electronic-lock/door hardware and access management expertise, Mr. Metivier developed a way for consumers worldwide to use any of the 5.5 billion cell phones on the market today (any network and any OS standards) as a mobile room key. Prior to founding OpenWays, Mr. Metivier served as President of ASSA ABLOY Hospitality EMEA and Latin America, parent company of VingCard, Elsafe, TimeLox, Uniquey and SafePlace companies. In addition to his leadership role he also led a major NFC mobile phone initiative that earned the title: “The Best NFC Service of the Year 2008” by The NFC Forum. Before joining ASSA ABLOY, Mr. Metivier served as Global Vice President, Sales & Marketing for Onity Inc. (formerly TESA Entry Systems), a global provider of electronic locking systems and energy management systems. He was largely responsible for leading the company's sales growth and re-branding initiative. He also made key contributions in leadership positions with CISA Security Products, CISATRON LTD, CISA Spa and SECURIDEV/FONTAINE. Mr. Metivier resides in Paris, France, with his wife and three daughters.

Mr. Metivier can be contacted at ++ 33 6 85 622 306 or pmetivier@openways.com

Coming up in March 2018...

Human Resources: Value Creation

Businesses must evolve to stay competitive and this is also true of employment positions within those organizations. In the hotel industry, for example, the role that HR professionals perform continues to broaden and expand. Today, they are generally responsible for five key areas - government compliance; payroll and benefits; employee acquisition and retention; training and development; and organizational structure and culture. In this enlarged capacity, HR professionals are no longer seen as part of an administrative cost center, but rather as a member of the leadership team that creates strategic value within their organization. HR professionals help to define company policies and plans; enact and enforce systems of accountability; and utilize definable metrics to measure and justify outcomes. Of course, there are always new issues for HR professionals to address. Though seemingly safe for the moment, will the Affordable Care Act ultimately be repealed and replaced and, if so, what will the ramifications be? There are issues pertaining to Millennials in the workforce and women in leadership roles, as well as determining the appropriate use of social media within the organization. There are new onboarding processes and e-learning training platforms to evaluate, in addition to keeping abreast of political issues like the minimum wage hike movement, or the re-evaluation of overtime rules. Finally, there are genuine immigration and deportation issues that affect HR professionals, especially if they are located in Dreamer Cities, or employ a workforce that could be adversely impacted by federal government policies. The March Hotel Business Review will take a look at some of the issues, strategies and techniques that HR professionals are employing to create and sustain value in their organization.